GolfPass Troubleshooting


  • If GolfPass isn't working, you may be experiencing a network connectivity issue, an issue with your device, or an issue with your GolfPass app or account. Try to refresh the page or exit out of the app and try opening it again.
  • streaming is not available on most versions of Internet Explorer due to HTML5 restrictions. Please use one of the browsers listed above instead.


Minimum web browser and/or hardware requirements for viewing video on
Minimum Web Browser Compatibility:

  • Broadband connection with 10+ Mbps
  • Microsoft Edge Version 98.0.1108.43 and above
  • macOS 10.15.7 and above
  • Windows/macOS Chrome 98.0.4758.80 and above
  • Windows/macOS Firefox 97 and above
  • iOS 15.2 Safari and above
  • iOS Chrome 94 and above
  • Android 11 Chrome 98.0.4758.87 and above

Minimum and optimal operating system requirements for using the Mobile and Tablet GolfPass App:

  • iOS 12 +
  • iPhone 5s and later
  • iPad Air and later
  • iPod touch 6th generation


  • Version 11 + or Red Velvet Cake

Connected Streaming Devices

  • tvOS 13 or later
  • Roku (2012 Device or Newer)

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GolfPass Troubleshooting