JW Marriott Desert Springs Resort and Spa

Pro shop staff sets the tone and the guy who checked me in lacked any friendliness or enthusiasm.

Course lay out is good.

Fairways and rough decent.

Bunkers need some upgrading. Many were hard packed and many players “forget” to take.

Many of the greens were awful. Uneven grass and very dried out.

Played this coure before and this time no one was round at the bag drop area, Had to haul the golf clubs a long way towards the golf area,

After the round same thing no service to transport golf clubs to the main level.

Driving range was closed...

Dissapointed with the service.

Really nice course, a little pricey. The only complaint I have is that it was a bit confusing finding the pro shop in the back of the hotel after parking.

We played the course on Super Bowl Sunday in the afternoon, so we got it for a bit lower price than normal. The course has a great layout and is in excellent condition. The greens were a bit dry, but still rolled pretty good, so we were OK with that. The course layout has a few challenging holes, but overall is very fair and enjoyable to play. We would definitely play it again if we can get it for a reasonable price.

Club house asst pro was less than congenial checking us in. Seemed irritated that we were coming to play his course.

No rangers on the course, with the back nine being very slow. Waits up to fifteen minutes on each tee box. They used to pass out fruit and encourage all to keep up a fair pace with their friendly comments.

Refreshment carts had a limited appearance. Once per nine.

I guess when you raise your rates from under 200$/round to 280$/round, you get less amenities and slower play.

The course was in great condition especially considering all the rain last couple of days.

Very frustrated that NOBODY seems to care about repairing their ball marks on Greens. Played with 2 members and neither of them ever pulled out a tool. I fixed 2+ of the worst ball marks on every green

Course layout is very good and challenging. Problem was course conditions were. Poor.

Marriott is a top notch organization, so I can't understand why this is an issue....GOLFNOW yardages for this facility are acccurate; the Marriott scorecard is way off....for example, GN shows white tee valley at 6023, scorecard shows 5262....this is a major issue when the player tries to decide which tees to play AND it's a known issue

We were not able to finish our round due to darkness.

They either overbooked or they did not Marshall it properly.

5 plus hours is not acceptable.