Omni Rancho Las Palmas Resort & Spa

There are 3, 9 hole courses. We could play only one and weren’t told that at the time of booking on teeoff.com. So if we wanted to play the 18 we paid for, the same course had to be played twice. The course we played was basically from one side of a spillway to the other. It certainly wasn’t worth the money. Teeoff.com should credit us some money but it’s a chore trying to get hold of them. Think twice, maybe booking from the course is worth the extra money.

The course was in terrible shape. Paid for 18 but when I arrived I was told that only 9 holes were open and if I wanted to play 18 I’d have to play the front 9 twice. When I tee’d off, they neglected to tell me that hole #1 had been modified from a par 5 to a par 3. Basically they have 8 holes open and are charging you for 18. Don’t waste your money. I’m going to be asking golf now for a refund since I prepaid.

I didn’t notice in the fine print when I booked it that there are only 15 holes playable. 3 or more additional holes are either shortened or ground under repair. I played this course last year before the damage and loved it, so I was pretty disappointed. I think even with the reduced rate, it’s not real good value. Staff were fantastic as usual, and most amenities appeared to be available.

The holes that were open (only15) were ok ,3 of the 15 were bad . I’ll try it again when the 3rd nine opens in early January.

First 3 holes were closed because of previous flooding .This was not mentioned on the Golf Now page.

It is a typical resort style course with wide fairways and forgiving greens. The course was hurt by the storms last winter, so they are only playing 14.5 holes. It hurts when the first hole, a nice looking par 5, has been reduced to a meh par 3. You get a wide range of good greens, medium greens, and poor greens. I still enjoyed it, but it is not for serious golfers.

Booked on Golfnow. Found one tee time that had a decent rate. When we got there found out only 15 holes were open. The 1st hole was shortened from a par 5 to a par 3. Half the holes were in bad shape. Greens weren’t developed and the grass not cut along the fairway. Spent a lot of time looking for balls.

Pace of play was good because it wasn’t busy and the staff was friendly in an embarrassed way.

Price should be reduced by 50% for this kind of condition.

Due to the damage from the tropical storm they are only playing 15 holes. We were allowed to go out and replay 3 holes to make the full 18 so that was good. FYI That option is not always available. Should be playing full 18 when 3rd 9 reseeding is complete.

We were very disappointed to find out when we got there that only nine holes were open. There was no mention of this when I booked through GolfNow and you took my money. The pro shop was very apologetic but said there was nothing he could do for us because we paid through GolfNow.

I would have booked elsewhere had I known.

This is the second time I have sent you this review, this time I would like some type of response.

I will be very hesitant in using GolfNow again.

The staff was nice, the holes we played were fine, the pace was okay, but GolfNow failed to mention that only 15 holes were playable. We didn't find that out until we checked in and we had prepaid so there was no getting our money back. Two thumbs down on GolfNow.

My Mom lives in Indio (I don’t) & always try to get a round in somewhere when I come to visit. I understand the difference between “in season “ & not (conditions, overseeing, HEAT, etc.) and the (large) variation in greens fees associated with that.

Im willing to “pay up” when warranted, but that comes with a certain level of expectation…The staff I encountered were exceptional! (I have a history in service & can tell the difference.) The course however, was not. Inconsistent greens, fairways AND rough made it difficult to know what to expect next. Until you fix the course, cut the greens fees & try to get more traffic that way. There are just too many other courses in the area where I can get my money’s worth. My breakfast sandwich was delicious though.