Marseille la Salette Golf Club - 18 Holes Course

Several inquiries via email were never answered. Finally made a reservation by phone for Aug 3 (one hour away from where we rented an apartment). The photocopied map of the course is impossible to follow. All black with tiny print. Signage on the course is absent or confusing, so it is very difficult to find your way. After the first hole we were surprised by all sprinklers being on at the tee off for all subsequent holes! We waited a while to see if it would stop. We got soaking wet trying to play and ended up skipping several holes. We got lost for 45 minutes trying to get back to clubhouse, as there are no signs guiding you back and it is a labyrint of crossing roads.

At return no apologies about the sprinklers which ruined our 160 euro round (2 hours chrono for 3 people) and no offer to make up with a rain check. The receptionist clearly had no authority to resolve any issues. She promised to put our request to the director and get back to us. We confirmed complaint by email, incl pictures of sprinklers watering at tee off, but heard nothing for days.

When we called and explained situation to receptionist #2. She invited us back to play without extra payment. We drove 1 hour to get to La Salette, only to find receptionist #1 not aware of agreement and refusing to let us play without consulting with the director. She called director and told us we would be helped shortly. After waiting for 30 minutes and no director showing up we decided to leave. It was clear to us customer is not valued here.