Westin Hilton Head Island Resort and Spa

Disappointed as the pace of play was very slow.

2 groups of young men in front of us. Had to wait 5-15 min on each hole. No marshall in site to get them to speed up.

Took 4.5 hours to finish and not because of us.

Fairways greens on front brown and hard needed watering badly

Back nine was better

I am an HHI resident who brought three guests from out of State, with the intent of purchasing three 3 day passes for the Heritage Courses and paying a resident fee for myself. Shipyard and Oyster Reef honored that, but Port Royal did not. I made the reservation for a foursome "on line" a month in advance. In the meantime, one of my party required an ankle operation but wanted to attend with my group anyway, but not play. I purchased the 3 day passes on day 1 (4/18) at Shipyard. Shipyard charged me an $18.00 ridealong fee for the injured party, and charged me a resident fee which I expected and which was fair..

When I arrived at Port Royal, the man in the pro-shop had a problem with your computer system and could not complete checking me in. So he called in the femail manager who completed checking us in. However, when she found that I had made the reservation MORE THAN 7 DAYS ago, she charge me your RAck Rate of $170 for myself, as well as a $35 rider fee for my injured friend. She accepted the 3 day passes for my other two friends.

Today, at Oyster Reef, we four checked in, knowing that Oyster Reef was going to fill out our party with a fourth golfer. However, when he checked in, they gave him a separate cart. So, we had the party of four, (with one not playing) in two carts and the fourth golfer was in a separate cart. My injured friend as not assessed a cart fee.

My point in telling you this is twofold:

1) Why don't all of the Heritage courses follow the same rules, especially with the multi day packages your corporation offers.

2) Your pro shop desk people need a little more training as well as a little more courtesy. After all, I brought out of state business to your course, and then I had to pay a penalty of $170 vs 75 + or _ to do that.

Robbers Row is what we played, and I was treated like the Robber.

Robber's Row is one of my favorite courses in HHI. It's beautiful and in great condition. The check in and starter processes were easy and we were able to start our round without any wait. Overall gorgeous day and pace of play was not an issue. Can't wait to play there again.

I like course. I liked the value. Fairways could use more water (aka grass). The only downside is pace of play. Too many slow golfers not following golf etiquette (I.e; ready golf, pick up on double par, don’t putt 3 footers unless for a par or bird). Need rangers to enforce pace.

Very nice, challenging course, in great shape. Definite two thumbs up, and plan to play here in the future!!

Played this course many times. It’s run down, the tee boxes and fairways are beat up. The pace of play was terrible and the ranger wouldn’t do a thing about it. Just an all around let down

While the course has a nice layout resulting in using most of the clubs in my bag, most of the fairways were lacking good turf or had patchy grass. Greens were in much better condition, playing fast but fair. Overall was overpriced given then turf conditions.