The Embassy Suites by Hilton Phoenix Scottsdale

Thank you for your review. We're sorry to see your experience did not meet expectations. We appreciate your feedback and hope you'll give us another opportunity to provide a better experience in the future.

Thank you for your review! We appreciate your understanding of summer conditions and are glad you found Stonecreek to be a great value. Our team is committed to continued improvements, and we look forward to welcoming you back during the season.

Thank you for your feedback. We apologize that your experience did not meet expectations. We understand the frustration of arriving for a prepaid tee time and finding conditions different than anticipated. We strive to communicate course maintenance and operational updates as clearly as possible and appreciate you bringing this to our attention. We will review our procedures to ensure guests have the most current information available when booking. Thank you for taking the time to share your experience.

Thank you for the 4-star review. We hope to see you back out at Stonecreek again soon!

Thank you for the 5 star review. We look forward to seeing you out at Stonecreek again soon.

Thank you for your review. Our team is committed to providing a great experience for all of our guests. We are continually working to improve course conditions and appreciate your feedback and support.

Thank you for your review and recommendation. We're glad you enjoyed the layout, pace of play, and amenities. We appreciate your feedback on course conditions and will continue working to improve the experience for all our guests. We hope to see you again soon.

Thank you for the 4-star review. We look forward to seeing you back out at Stonecreek again soon.

Thank you for your review. We appreciate your feedback and are glad you found pace of play to be good. We’re always working to improve the overall experience and hope to see you again.

Thank you for your review. We appreciate your feedback and are sorry to hear the course conditions did not meet expectations. We’re continuing to work on improvements throughout the property and hope to provide a better experience next time.

Thank you for your feedback. We appreciate you taking the time to share your experience.

We understand your concerns regarding course conditions. This time of year in Arizona, we are in the seasonal transition from winter ryegrass to summer bermudagrass. During this process, the ryegrass naturally declines while the bermuda is still establishing, which can result in thinner turf conditions for a period of time.

This transition has been accelerated by some unseasonably warm weather we've been experiencing since mid March, but we are actively managing the process and expect continued improvement as the bermuda fully takes hold.

Again we appreciate your feedback. Thank you for playing Stonecreek.

Thank you for the 4-star review. We hope to see you back out at Stonecreek soon!

Thank you for the 4 star review and playing here with us.

Thank you for taking the time to share your feedback about your round at Stonecreek Golf Club.

I’m glad to hear you enjoyed the course, the staff, and felt it was a good value overall. We also appreciate your note on the greens. While they are rolling consistently, we are continuing to work on additional smoothing and refinement to improve the overall putting surface experience.

We appreciate you playing with us and hope to see you back again soon.

Thank you again for taking the time to share your feedback about your round at Stonecreek Golf Club. I appreciate you laying everything out clearly, and I’m sorry the experience didn’t match what you were hoping for especially on a trip with your group.

I’m glad to hear the snack cart and restaurant teams stood out positively, but I also want to acknowledge your concerns around course conditions and your experience in the pro shop. That’s not the standard we aim to deliver, and I will be addressing both service consistency and communication directly with the team.

On the course conditions, I do want to provide a bit of context around what you experienced. We are currently in a focused agronomic recovery period, and a key factor impacting conditions has been the unseasonably warm stretch of weather we’ve had since the middle of March. Those temps have accelerated our transition from overseeded grass to our summer bermuda grasses.

Because of that, our current priorities are centered around specific playing corridors of the course those core tee-to-green areas that most influence playability and player experience. Within those corridors, we are focusing on:

*Restoring high-traffic tee boxes

*Consistent turf coverage in primary fairway landing zones

*Improving bunker consistency and playability

*Protecting and strengthening approaches and green surrounds

*Supporting overall conditioning consistency through heavy-play periods

We are also continuing to work closely on pace of play standards and ensuring a more consistent guest service experience from arrival through completion of the round.

We absolutely understand your perspective on value, and while pricing reflects broader the Scottsdale/Phoenix market, we recognize that conditioning and overall experience must align with that expectation every time a guest plays.

We appreciate you giving us a chance during your trip. We hope that the next time you are in town that would you give us another chance. Again we appreciate your feedback as it can only make us better.

Thank you for taking the time to share your feedback. We appreciate the detail you provided.

I understand your comments regarding the layout. Stonecreek does have a more unique routing with a number of turns.

I’m glad to hear the course conditions and bunkers met your expectations. We also understand that the water features and wash areas can present challenges, particularly with the wind, but they are part of the course’s design and character.

Thank you again for the honest feedback. It’s always helpful as we continue to evaluate the overall experience.

Thank you for your rating, chefbigjon. We appreciate your support and are always looking for ways to enhance our offerings. Your input is valuable to us, and we hope to provide you with a better experience next time.