The Embassy Suites by Hilton Phoenix Scottsdale

Thank you for your review. We are glad to hear that the value we provide matched you expectations. We hope to see you back out at Stonecreek another time.

Thank you for your 4-star review!

Thank you for taking the time to share your feedback.

First and foremost, safety is extremely important to us, and we take any situation involving potential risk on the course very seriously. We are aware of the walking path in that area, and while it is outside of our control as a shared public space, we continuously work to improve awareness and signage to help educate both golfers and pedestrians about staying clear of playing areas. Your comments are taken seriously, and we will review additional ways to reinforce safety and communication in that location.

Regarding your comments on pace of play and the Nine & Dine format, our goal is always to create a smooth and enjoyable experience for all golfers. We recognize how different programs can impact flow, and we actively manage tee sheet spacing and Player Assistant oversight to help maintain pace throughout the day.

I’m also sorry to hear that your experience has impacted your decision to return. That is certainly not the outcome we want for any of our guests. Your feedback is valuable, and we will use it to continue evaluating both our operations and communication efforts.

Thank you again for sharing your feedback.

Thank you for the great feedback we really appreciate it!

We’re glad you enjoyed the challenge of the course and that the conditions and green speeds stood out. It’s also great to hear our cart staff, check-in team, and beverage service made such a positive impression. I’ll be sure to share your comments with the team.

Thanks again for playing Stonecreek, and we look forward to seeing you back out again soon!

Thank you for the 3-star review. We hope to see you back at the course soon!

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience did not meet expectations.

The water stations should absolutely be stocked, especially given the importance of staying hydrated while playing in Arizona. I will address this with our team so we can ensure they are being checked and refilled more consistently throughout the day.

Regarding the greens and course conditions, we do our best to maintain healthy playing surfaces, but excessive ball marks can unfortunately impact the quality of the greens. Our maintenance team and our Player Assistants help repair ball marks as they circulate the course, while also encouraging players to fix their own.

We appreciate you bringing these issues to our attention, as feedback like this helps us improve the overall experience. We hope that you will give us another chance in the future!

Thank you for sharing your feedback, and we’re glad to hear you enjoy the course and consider it a hidden treasure so close to home.

It’s great to know you appreciate the layout and were able to get your full round in before dark. We recently put in to effect a pace of play of 4 hours and 23 minutes with that said, I’m sorry to hear the pace slowed down later in the round. Our Player Assistant team is out on the course helping manage pace, especially when the tee sheet is full, and we will certainly continue focusing on maintaining consistent visibility to help keep groups moving.

We appreciate the kind comments about the course and are happy to have you as a local player. We look forward to seeing you back out at Stonecreek again soon.

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the course and its layout. Stonecreek does have a lot of character, and it’s great to know the variety of holes and shot options made the round fun and engaging.

I’m also happy to hear our cart staff made a positive impression and took good care of you. At the same time, I’m sorry to hear that your interaction with the starter didn’t reflect the same level of friendliness. That’s not the experience we want guests to have when beginning their round, and I will be addressing that with our team.

We appreciate you playing at Stonecreek and hope to see you back out again soon.

Thank you for giving Stonecreek a try and for sharing your experience.

We’re glad to hear your round moved at a great pace and that you enjoyed the overall layout. Mondays in the afternoon can be a great time to play, and it’s nice to hear you were able to enjoy the course without delays.

We also appreciate the constructive feedback. Unrepaired ball marks are something we’re actively addressing by encouraging players to repair marks and having our Player Assistant team help maintain greens as they move around the course. Regarding the bunkers, our maintenance team continues to monitor sand levels to improve consistency. The creek/ditch areas are also part of an ongoing cleanup and improvement plan aimed at removing debris and improving the overall presentation and sight lines throughout the property.

Thank you again for the thoughtful review, and we look forward to welcoming you back for another round soon.

Thank you for your 4-star review. We look forward to seeing you out again soon!

Thank you for the 4-star review. We hope to see you out at Stonecreek again soon.

Thank you for the 5-star review. We hope to see you back out here soon!

Thank you for your feedback. I sincerely apologize for the pace of play and is not the standard we expect or want for our guests.

We understand how frustrating that can be, especially when there is not visible presence on the course helping manage flow. Please know this concern is being taken seriously. We have had a meeting directly with our Player Assistant team to address on-course visibility, proactive pace management, and better communication between the tee and the golf course. Our expectation moving forward is that our team is consistently present, engaged, and helping groups maintain appropriate pace.

We appreciate you bringing this to our attention, and we are committed to making the necessary adjustments to improve the experience. We hope that you will come back out and see us again soon!

Thank you for the detailed feedback as we truly appreciate you taking the time to share your experience.

I’m glad to hear our cart staff and starter made a strong first impression. Friendly, accommodating service is something we emphasize daily, so it’s great to know that stood out.

I also appreciate your honest comments about the practice range and back nine conditions. We understand how frustrating it can be to wait for a hitting spot, especially when arriving early, and we are actively evaluating ways to improve flow and access during peak times. Regarding the gold tee boxes and mowing consistency on the back nine, that feedback has been shared directly with our agronomy team. We are working through a focused plan to improve tee conditions and ensure a more consistent experience from the first hole to the eighteenth.

We’re pleased you found value in your round and enjoyed the clubhouse facilities. Our goal is to continue improving both the course and overall experience so that the value extends well beyond just the price point.

We hope to welcome you back again soon and show continued progress.

Thank you for your feedback and for playing Stonecreek over the years. We’re sorry to hear that your recent experience did not meet your expectations.

Course conditions are extremely important to us, and we’ve been actively investing in improvements across the property. Over the past several months, guests have noted better green consistency, improved fairways, and overall progress in playability. While we know there is still work to do, we are committed to continued investment and long-term agronomic improvements to elevate the overall product.

We appreciate your honesty and hope you’ll consider visiting again to see the progress firsthand.

Thank you for the 4-star review. We hope to see you back out here again soon!

Thank you spending you time with us and the 5 Star review! We hope to see you soon!