1 Industry Hills Parkway, City of Industry, California 91744, US
(626) 810-4455
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About Pacific Palms Resort

Pacific Palms Resort is billed as "LA's hilltop hideaway", the only full-service luxury golf and conference resort in Los Angeles County. The setting of the 292-room hotel and two golf courses by William F. Bell and Casey O'Callaghan is set against the San Gabriel Valley Mountains. Live music and jazz sets the mood at the Red Restaurant and Bar. The Industry Hills Golf Club's Eisenhower and Zaharias courses have been upgraded over the years with new turf and infrastructure, but their historical layouts remain unchanged. 

Facts

Price Range$$, $$$
Property Class★★★★
Acres650
Year Opened2001
Number of Units100-300

Amenities

RestaurantsFine, Casual
Room TypesRoom, Suite
Fitness CenterYes
Practice FacilityYes
Banquet SpaceYes
SpaYes

Services

Room ServiceYes
ConciergeYes

Rules

Is the resort pet friendly?Yes
Is resort stay required for a tee time?No

Golf courses at Pacific Palms Resort

Reviews

4.1
1719 Reviews (1719)

Reviewer Photos

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Overall Rating
Recommended
Handicap
Age
Type of Golfer
Gender
Played On
Reviews 3
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played

Starter needs to to say, ‘Good morning, I’m the starter.’ Not be on his phone texting. Coffe machine not working.

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Good
Pace Excellent
Amenities Good
Played On
Reviews 24
Skill Advanced
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Average
Value Average
Layout Good
Friendliness Good
Pace Poor
Played On
Reviews 3
Skill Advanced
Plays A few times a week
1.0
Previously Played

WARNING: DO NOT BOOK AS A SINGLE

WARNING DO NOT BOOK AS A SINGLE, you will be forced to ride with someone you don't even know.

I've played here many times and never had this problem but on 11/27/2023 I booked a single and showed up to the course and staff was very rude and adamant that if you book a single you must share a cart with a total stranger and this has never been the case as I've played hear 50-60 times in the last few years but on this day this was the case. The three other players I was paired with spoke no English and all smoked, so if you see an opening for a single DO NOT BOOK or be prepared to share a cart with someone who can absolutely throw off your day because THATS THE RULES.

What angered me even more was that the staff just kept repeating “hey that's golf”, no it's not. This is the only golf course I have ever been treated this way at. Sad because I live down the street and loved to play here, even would come for twighlight quite often. I will not be back after this. On top of that I left after the first nine cus pace of play was so darn slow, tee off was 12:20 after the first nine holes it was 3:15, absolutely insane. Go somewhere this place has gone down the drain.

Conditions Good
Value Average
Layout Excellent
Friendliness Poor
Pace Poor
Amenities Average
Default User Avatar
Commented on 11/30/2023

You were probably getting your own cart during the Covid provisions until they lifted a couple years after the pandemic. I have played there many times especially before the pandemic and back then they required us to ride along with other golfers regardless of how many people are in the group. And as far as riding with players that don’t speak complete English tells me that you’re a racist. And if you’re a racist and don’t like playing with players that don’t speak English then play at different course. Peace Out! ;)

Played On
Reviews 3
Skill Advanced
Plays A few times a week
1.0
Previously Played

Single riders must ride with strangers

Loved this golf course up until this moment. Staff was rude and disrespectful. I booked a single which normally you can’t do unless a threesome is booked and there is an open spot. So I went to the course and usually I get my own golf cart aside from the other players but on this day I was told I would not be allowed to ride single I had to ride with strangers I don’t know. If this were the rule then why have I played here so many times as a single and not had to ride with strangers every time. They charged me $30 dollars extra to ride alone, I would have ridden with the other people no problem except they spoke no English and smoked cigarettes. I live right around the corner and will not be coming back here, there are plenty of better courses around. Also pace of play is terrible 5-6 hour round good luck.

Conditions Average
Value Fair
Layout Excellent
Friendliness Poor
Pace Poor
Amenities Excellent
Played On
Reviews 258
Skill Intermediate
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Good
Layout Good
Friendliness Good
Pace Good
Amenities Good
Played On
Reviews 2
I Recommend This Course
4.0
First Time Playing
Conditions Good
Value Good
Layout Good
Friendliness Good
Pace Good
Amenities Good
Played On
Reviews 1
Skill Beginner
Plays Once a week
I Recommend This Course
5.0
First Time Playing
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 1
Skill Intermediate
Plays Once a week
1.0
Previously Played

No ethical hospitality for the customers

This management is very rude and no golfer ethics in greeting the golfer but policy for money making. No spectators rule is not family friendly at all. I had 4 players and two fathers. I was very distracted but appreciated the father and son game relationship.I bought a high school player with her spectator but no allowance. I got very special favor having her teacher and I paid full payment for her spectator. I still feel I owe some favor to them even if I paid a full green fee. Lol. Very disgusting same being here. No more game play here in my life and no referral. Deal is done.

Conditions Average
Value Poor
Layout Good
Friendliness Poor
Pace Average
Amenities Average
Played On
Reviews 3
Handicap 20-24
Skill Intermediate
Plays Once a week
1.0
Previously Played

Playing golf is more than a money Dude.

I experienced many times here having more than 4 players with several spectators. Today, I destroyed the gold ethics we value on generosity, hospitality and respect. This management is a lack of full mind of golf hospitality. Very shameful so I could not help writing this review with own valuable time. No referral and no playing any game here anymore. This is disgusting because they don't value the Youth players but money.

Conditions Average
Value Poor
Layout Average
Friendliness Poor
Pace Average
Amenities Average
Default User Avatar
Anonymous
Played On
Reviews 67
2.0
Previously Played
Conditions Poor
Value Poor
Layout Average
Friendliness Poor
Pace Poor
Amenities Poor
Played On
Reviews 59
Handicap 15-19
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Average
Layout Good
Friendliness Average
Pace Average
Amenities Average
Played On
Reviews 59
Handicap 15-19
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played
Conditions Good
Value Average
Layout Good
Friendliness Average
Pace Average
Amenities Average
Default User Avatar
Anonymous
Played On
Reviews 65
Skill Intermediate
Plays Once a week
1.0
Previously Played

No marshall to keep up snail pace

This place has really gone downhill in the past year. Slow pace. Staff is bad.

Conditions Poor
Value Poor
Layout Poor
Friendliness Poor
Pace Poor
Amenities Poor
Default User Avatar
Anonymous
Played On
Reviews 67
1.0
Previously Played

Tons of ball marks and lot of beginners with no etiquette on the course

Too many beginners who slow up the game on course. Cart path is badly beaten up. Looks like they are not spending any money to maintain the course. It has become one of the most overpriced for the actual course. Layout has been good for long time but sadly they let this place go. Looks so shabby compared to five years ago.. lot of players have said this course has gone to the dogs. Even the pro shop employees look miserable. Has a sad feel to it. Coyote Hills and Eagle Glen are so much better. This place should take notes of better customer service at competing courses. Lot of kids on course who need lot more practice before going on course. They allow anyone on this course to make badly needed money.

Conditions Poor
Value Poor
Layout Poor
Friendliness Poor
Pace Poor
Amenities Poor
Default User Avatar
Anonymous
Played On
Reviews 91
1.0
First Time Playing
Conditions Poor
Value Poor
Layout Poor
Friendliness Poor
Pace Poor
Amenities Poor
Default User Avatar
Anonymous
Played On
Reviews 91
1.0
Conditions Poor
Value Poor
Layout Poor
Friendliness Poor
Pace Poor
Amenities Poor
Default User Avatar
Anonymous
Played On
Reviews 91
1.0
Previously Played
Conditions Poor
Value Poor
Layout Poor
Friendliness Poor
Pace Poor
Amenities Poor
Default User Avatar
Anonymous
Played On
Reviews 67
1.0

Course is in horrible shape.

Old white guys in pro shop are really bad. They look lost. Course needs better management and maintenance. Amateur central.

Conditions Poor
Value Poor
Layout Fair
Friendliness Poor
Pace Poor
Amenities Poor
Played On
Reviews 4
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
First Time Playing
Conditions Excellent
Value Average
Layout Excellent
Friendliness Average
Pace Good
Amenities Excellent
Played On
Reviews 9
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Fun and challenging

Course was in great shape. We finished in just over 3 hours. Looking forward to playing here again

Conditions Good
Value Good
Layout Good
Friendliness Excellent
Pace Excellent
Amenities Good
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