La Quinta Resort & Club

This review is primarily to highlight the poor staff interaction my group and I had recently at PGA West.

I originally booked a four-some and a two-some through Teeoff.com, and quickly amended (with confirmation) when one golfer had to withdraw about 2 weeks prior to the tee time. This left me with a foursome and a single. When I arrived, I informed the front desk of the situation and was immediately met with what I would describe as "uncalled-for abrasiveness." The women helping was adamant that PGA West did not receive confirmation of the tee time adjustment down to 5 golfers and that I would be charged. After I convinced her to look at my email confirmations, she asked me to email them to her. When I asked her what email address to send the confirmations, she pointed at her name tag (not helpful). I said "Ok so its aplass@ what domain?" She responds "take a guess" ... Ultimately, I was not told whether I would be charged for the 6th player, or not, and had to wait several days to check my CC statement. Luckily I was not charged as I followed all protocol.

The next interaction was with the starter (Frank?), who was not helpful, nor welcoming. We were somehow an inconvenience for him. Not uncommon out here, but for the price and the quality of the facility, it was not up to par. We played the next day at a Troon managed course and had the complete opposite experience.

There was also no drinking water provided on the course, whatsoever, and it was 115 degrees. No bottled water, no water jugs, no cart person, and snack bars were all closed, which one person in our group described as "negligence."

Each person in my group had the same takeaway and have left similar reviews on other sites. My hope here is that PGA West sees this and rectifies the situation. Other courses are doing things much better in terms of the experience with staff. A facility like this should be first class all the way.

The course itself is fun and challenging, but lacking in certain areas that you would expect of a "world class facility." I sincerely hope this changes.

Great track! We enjoyed our round and the course layout.

This course is my favorite of the pga courses i’ve played, great condition, hard but not to hard for intermediate golfer. Beautiful views. friends staff. definitely recommend playing this course!

The course is spectacular and offers a challenge for all levels of golfers. The greens were perfect and the fairways offered a multitude of challenges throughout. A very very good course. Definitely exceeded expectations.

The fairways were covered in heavy clumps of grass clippings, course should’ve been closed for maintenance or heavily discounted.

The PGA west Greg Norman course was in great shape. staff was professional and friendly! absolutely recommend playing here!

Felt rushed to tee-off early, no course maps, no GPS in Carts! Was told to download app - but registration needed??!! Try doing that while playing in 110 degree heat and not getting behind. Many blind trouble spots are hidden behind 'hills'. Finally used the GHIN gps and was more helpful. Green nice - but rough and bunkers impossible.

Had a great day at the stadium course, started off with breakfast at the bar food was excellent, great service, enjoyed the practice area before, on course staff were great. Great day can’t wait to get back!

So nice to play here. From perfect tee boxes to well manicured greens and fairways. This is golf done right. We played in June and could not wait to come back on our next trip to the desert. This was our first stop of 4 courses and was the best. The staff was most friendly and made you feel very welcome. See you next time!

The course and facilities were great, unfortunately on Tuesdays the range is closed for maintenance so I was not able to warm up except for some putting and chipping. It was a very hot day, over 120 degrees and after the round was looking forward to cooling down in the clubhouse but it had closed at 2 pm, so no post round pops