1 Industry Hills Parkway, City of Industry, California 91744, US
(626) 810-4455
Location Map

About Pacific Palms Resort

Pacific Palms Resort is billed as "LA's hilltop hideaway", the only full-service luxury golf and conference resort in Los Angeles County. The setting of the 292-room hotel and two golf courses by William F. Bell and Casey O'Callaghan is set against the San Gabriel Valley Mountains. Live music and jazz sets the mood at the Red Restaurant and Bar. The Industry Hills Golf Club's Eisenhower and Zaharias courses have been upgraded over the years with new turf and infrastructure, but their historical layouts remain unchanged. 

Facts

Price Range$$, $$$
Property Class★★★★
Acres650
Year Opened2001
Number of Units100-300

Amenities

RestaurantsFine, Casual
Room TypesRoom, Suite
Fitness CenterYes
Practice FacilityYes
Banquet SpaceYes
SpaYes

Services

Room ServiceYes
ConciergeYes

Rules

Is the resort pet friendly?Yes
Is resort stay required for a tee time?No

Golf courses at Pacific Palms Resort

Reviews

4.0
1696 Reviews (1696)

Reviewer Photos

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Overall Rating
Recommended
Handicap
Age
Type of Golfer
Gender
Played On
Reviews 7
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
First Time Playing
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 4
Skill Advanced
Plays A few times a week
1.0
Verified Purchaser
Previously Played

Rude general manager

I’ve played Industry Hills Golf Course before and never really had an issue, but my recent experience was a complete disappointment. When I arrived, the starter mentioned there were a lot of “regulars” on the course—people who apparently play there 3-4 times a week. What followed was an absolute nightmare. These “regulars” were hopping from hole to hole, cutting in front of other groups, and slowing down play while acting entitled and rude. I couldn’t even finish 4 holes because of their behavior. When I called the manager to explain the situation, he was dismissive and unprofessional, refusing to issue a refund or address the problem. His response? “Well, no one else complained.” Of course not—why would his regular members complain? This was hands down the worst customer service I’ve ever encountered, and the experience was nowhere near worth the money. I’ll be taking this matter further, as no paying customer should be treated this way. Avoid this course if you value your time and respect.

Conditions Average
Value Poor
Layout Fair
Friendliness Poor
Pace Poor
Amenities Poor
Played On
Reviews 3
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
First Time Playing

Great Course

The views are incredible. Fast challenging greens and excellent service. 1st time playing here and will definitely play here again. Highly recommend

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Good
Played On
Reviews 99
Handicap 15-19
Skill Intermediate
Plays A few times a week
1.0
Verified Purchaser
Top 500 Contributor
First Time Playing
Perfect weather
Used cart

Poor direction, no cart till 15 mins before tee!

Few signs tell you where the golf course is - -and even fewer direct you to the pro-shop!

No cart is available till 15 mins before you tee off, and no cart can go to the driving range!

The initial set-up here is really bad - one of the worst I've ever encountered!

The course itself is in good shape - and challenging with narrow long fairways on Babe.

But I got lost in my cart a few times as the signposts to the next tee are non-existent in places, and there is no map on the scorecard! You just have to ask people who played here before, if you can find them when needed.

So many operational improvements are needed for the sake of new visitors here.

Conditions Average
Value Fair
Layout Good
Friendliness Poor
Pace Fair
Amenities Poor
Difficulty Somewhat Challenging
Played On
Reviews 17
Skill Advanced
Plays Once a week
3.0
Verified Purchaser
Previously Played
Conditions Average
Value Average
Layout Excellent
Friendliness Good
Pace Fair
Amenities Excellent
Played On
Reviews 7
Skill Advanced
Plays Once a week
I Recommend This Course
3.0
Verified Purchaser
Previously Played

Cart path only

Entire course cart path only. Never seen so many beginner golfers on a course. Fairways nice greens ok. Bunkers terrible. Gotta figure out pace of place. Almost 6 hours

Conditions Good
Value Average
Layout Good
Friendliness Average
Pace Fair
Amenities Average
Played On
Reviews 1
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
First Time Playing

Challenging course with plenty of blind shots and undulating greens

First time playing the Eisenhower (Ike) course. Really good course and well maintained. The greens and its pin locations are especial challenging. Plenty of elevated tee boxes and uphill fairways. It was buggy on track only when I played so get ready to do some hiking. Friendly staff all around. I’d come back when buggy’s allowed on fairway!

Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Average
Amenities Excellent
Played On
Reviews 7
Skill Advanced
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played

6 in a group?

I guess as long as they make money they don't really care if more than 4 in a group is an inconvenience to others. 6bin a group is not hard to spot

Conditions Good
Value Good
Layout Excellent
Friendliness Good
Pace Fair
Played On
Reviews 1
Handicap 10-14
Skill Advanced
Plays Once a week
1.0
Verified Purchaser
Previously Played
Perfect weather
Used cart

Starter, Pace of Play

"I've been playing both Ike and Babe for many years. Our group of three had to join a single player, which was no problem for us. However, the starter told us that we had to share the cart with the single golfer who joined us.

I’ve played many golf courses, both good and bad, and this was the first time I had to ride with someone I just met at the first tee. It was frustrating for both us and the single golfer, but what could we do?

To make matters worse, the group in front of us was extremely slow, almost two holes behind. A marshal showed up once and told them to speed up, but nothing changed.

Additionally, every hole displayed a message saying it was cart path only due to the conditions, instead of informing us that it was a cart path only day from the start.

This will probably be our last round at this beautiful, historic course."

Conditions Good
Value Poor
Layout Excellent
Friendliness Poor
Pace Poor
Amenities Excellent
Difficulty Somewhat Challenging
Played On
Reviews 28
Skill Intermediate
Plays A few times a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Excellent
Played On
Reviews 36
Skill Advanced
Plays A few times a week
I Recommend This Course
3.0
Verified Purchaser
Previously Played

Needs someone more efficient to manage it!

We had to wait on every hole. The couple I played with had to quit after 14 holes. The green fees went up the service especially the pace of play should be good.

Conditions Average
Value Fair
Layout Good
Friendliness Good
Pace Average
Amenities Good
Played On
Reviews 12
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
First Time Playing

Everything was great will definitely come back to try the Ike course next time. My only issue and it is more of a golf now issue is that the greens were sanded and I did not see any type of communication when I booked it. It was my first time playing there and I probably would have waited another week or two.

Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 2
Skill Intermediate
Plays Once a week
I Recommend This Course
4.0
Verified Purchaser
First Time Playing
Conditions Good
Value Good
Layout Good
Friendliness Excellent
Pace Fair
Amenities Good
Played On
Reviews 1
Skill Intermediate
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
First Time Playing
Conditions Good
Value Excellent
Layout Good
Friendliness Excellent
Pace Excellent
Amenities Good
Played On
Reviews 158
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 22
Skill Intermediate
Plays A few times a week
I Recommend This Course
4.0
Verified Purchaser
Previously Played

Awesome round

I had a couple putts in some bad pitch marks from previous players which really did move my line, nothing we could do but wait for it to cure. Course is always in great condition, love playing here!

Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 158
Skill Intermediate
Plays Once a week
I Recommend This Course
5.0
Verified Purchaser
Conditions Excellent
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Excellent
Amenities Excellent
Played On
Reviews 6
Skill Intermediate
Plays Once a month
1.0
Verified Purchaser
Previously Played
Perfect weather
Used cart

Horrible experience

To start, our tee time was backed up 30 minutes, with the pace of play being 5+ hours, bringing the total time spent nearly 6 hours. They also require everyone to share a cart, even as a single. Meaning you need to track down the other single who checked in first and load your bags onto their cart. Even if it's only two singles for the round, they will make you sit together ("course policy").

Conditions Fair
Value Poor
Layout Good
Friendliness Poor
Pace Poor
Amenities Fair
Difficulty Somewhat Challenging
Played On
Reviews 10
Skill Intermediate
Plays A few times a week
I Recommend This Course
5.0
Verified Purchaser
Previously Played

Always a challenge

Love Ike course. If you want to be challenged play Ike. Layout and greens will keep you on your toes.

Shout out to the Marshal that was able to retrieve my wedge after I accidentally left it behind on the 9th hole. Thank you!!!

Conditions Good
Value Excellent
Layout Excellent
Friendliness Excellent
Pace Good
Amenities Good
Played On
Reviews 8
Handicap 5-9
Skill Advanced
Plays A few times a week
2.0
Verified Purchaser
Previously Played
Conditions Fair
Value Fair
Layout Excellent
Friendliness Average
Pace Poor
Amenities Good
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