Direct-to-consumer golf products guide: golf clubs

Cutting out the middleman can save you a bundle on your next set of sticks.
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A resurgent Ben Hogan brand leads the charge of direct-to-consumer golf club companies vying for market share against the Goliath OEMs, armed with a mix of value and panache.

Golf equipment prices keep going up. Not much more than a decade ago, $300 was considered a barrier price for a new driver. Now, the $600 frontier is within sight.

The price of irons has surged noticeably as well. Several years ago, the big OEMs tended to keep the price of a set below $1,000 with rare exceptions. Lately, $1,200 seems to be the new standard, and while this doesn't seem like as big a jump, keep in mind that the definition of a "set" of irons has shrunk in most cases. The old standard 8-club set from 3 iron to pitching wedge is largely a thing of the past as many golfers no longer carry anything longer than a 5 iron. In many cases, full-retail consumers are paying more for fewer clubs.

(On a personal note, I don't find current retail prices for golf clubs to be outrageous because there's a wide variety available, and even though there are golfers at every course who buy all-new clubs every year, there are also many of us who know that there is way more than a year's worth of great shots in any club, especially ones we've been fitted for. I've had my current Titleist irons for a decade and while I like saving money as much as any frugal golfer, I know there would be plenty of value and peace of mind in sticking with them or another of the big names for my next set, too.)

At the same time, there are more ways to avoid paying full retail than ever before. The used golf club market continues to offer tons of options for the budget-conscious, and models from the prior year or two can often be found at attractive discounts through closeouts and bargain-bin sellers.

Then, there's the direct-to-consumer approach, which has started to work for several golf club brands in the way it has for a host of new golf ball brands in the last five years or so. By enabling golfers to buy direct, these entrepreneurial brands are rejecting the traditional way of doing business, where they would concentrate primarily on manufacturing and distributing clubs wholesale to retailers who would then mark them up for sale to golfers.

The challenge for these aspiring disruptor brands comes in distinguishing themselves in the marketplace without the benefit of green-grass golf course accounts and, more recently, the big retailer brands, not to mention the millions of dollars the big OEMs spend on visibility- and validation-providing contracts for elite players.

How can a new golf club brand get golfers to bypass the companies that have for decades effectively harnessed star power as a way to move widgets?

One answer is to beat them on price. Another: deliver a more premium offering with a custom/"bespoke" approach and market it to match.

Direct-to-consumer (DTC) golf club companies, like their ball-making brethren, appear to be here to stay, especially as the coronavirus pandemic has accelerated shifts in consumer behavior toward the online buying experience. Here is a quick overview of your options in this field.

5 value-oriented direct-to-consumer golf club brands

Ben Hogan

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Ben Hogan's ICON irons come in a black finish in addition to the traditional chrome.

Even though he passed away in 1997, Ben Hogan's name still carries mythic weight among students of golf. That was why the clubmaking operation that bore his name did so well in its first iteration from 1953 to the early 2000s.

The more recent iteration got off to a fitful start but has since hit its stride as an early DTC brand. Based in The Hawk's hometown of Ft. Worth, Texas, the "new" Ben Hogan is steadfast in its commitment to a traditional aesthetic, but makes gestures toward modern technology that helps it compete in the current marketplace. A full range of clubs is available, but as before, the irons are the big focus, with purists salivating over the new ICON irons, which come priced at $770 a set in 4 iron through pitching wedge ($800 in a black finish). Higher handicappers have the PTx Pro and Edge models to help them, too, and the Equalizer wedge line has earned plenty of positive reviews.

Sub 70

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Sup 70's new 699-U hybrids capitalize on the popularity of their initial 699 irons.

Sycamore, Ill., population 18,000, is not known for much other than being the site of a rare mild Midwestern earthquake in 2010. But it's the hometown of Jason Hiland and his Sub 70 golf club brand. With strong emphasis on personalized and friendly service along with a sub-$500 price tag for a set of the original game-improvement-oriented 699 model, Hiland has carved out a quick niche for his company. He has been known to respond to customer questions personally and his cell phone number is listed on the company website, adding to Sub 70's mystique.

New Level

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New Level Golf's forged PF-1 and PF-2 irons offer lower-handicap players traditional feel and workability while the company's more improvement-oriented models appeal to other golfers.

Like Sub 70, New Level is the result of one man's strong vision, backed by plenty of knowledge of the equipment game. Founder Eric Burch was an experienced clubfitter who would go on to found and then sell Club Conex, an attachment that enables fitters to seamlessly swap any clubhead onto any shaft in order to dial in a golfer's best options during a fitting. His intention with New Level Golf was initially to function on the more traditional model, with dealers and brick-and-mortar accounts, but the vast majority of his sales have come from his website. Burch's newest offerings include the forged PF-1 and PF-2 irons ($840, 4-PW set), which begin shipping in October.

Haywood

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Haywood Golf's offering includes irons, and wedges in multiple finishes, plus an attractive CNC-milled putter.

Based in Vancouver, Canada, Haywood has built a loyal following, who appreciate their two iron models (blades for highly-skilled players, a more forgiving game improvement model for everyone else), plus wedges and a putter that, at $200, is about as inexpensive as can be found for a CNC-milled head. Haywood's Signature irons go for about $650 a set.

Robin Golf

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Robin Golf's full sets of clubs for beginning and casual players include a stand bag.

Golf club manufacturers seldom market directly to beginning golfers for the same reason fishing in a pond is better than digging a pond and then casting your line. But Robin Golf is a rare direct-to-consumer brand that focuses on new and casual players whose marginalization also makes them an untapped market. Their simple product offerings seem key to the pursuit of this segment of the market. Avid golfers can be overwhelmed by the sheer number of different products available; streamlining things for beginners is a shrewd move, even understanding that not every set will be perfectly matched to its new owner.

Robin's gambit seems to be paying off; they are currently sold out of their base men's and women's (9 clubs, $799) sets, but still have junior sets (6 or 7 clubs, $259-$289) available on their website.

Direct-to-consumer shaft company: Steadfast Golf

Premium aftermarket shafts can cost as much as a new driver, so Steadfast golf seeks to apply the same direct-to-consumer principles to their own offering. The Saint Joseph, Mo.-based operation touts materials quality and manufacturing tolerances as tight or tighter than the big-name competitors, leading them to claim their $99 driver shafts are the straightest in golf.

Premium prices with a direct-to-consumer feel

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Shine On You Crazy Diamonds

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Not all direct-to-consumer golf companies are driven by the goal of undercutting OEMs' prices while delivering a comparable product. There is also a significant strain in the golf merchandise business that pitches craftsmanship and authenticity at premium prices. This is especially true on the soft goods side (more on that in a future article), but also to an extent in the club market. The medium of choice for establishing most DTC brands these days seems to be Instagram, and golf startups are very active there.

National Custom Works pairs an extremely traditional aesthetic with high craftsmanship. They source Japan-forged irons and wedges which industry veterans Don White and Jeff McCoy then hand-finish to clients' precise pre-determined specifications. NCW may broadly follow the direct-to-consumer model since there's no retail middleman, but this type of bespoke work does not come cheap. Of course, the end result is something closer to art than any other golf club company cares to achieve.

8 Min Read
August 27, 2020
Tour-quality ammo can be had for a lot less than name-brand.

Tim Gavrich is a Senior Writer for GolfPass. Follow him on Twitter @TimGavrich and on Instagram @TimGavrich.
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Direct-to-consumer golf products guide: golf clubs
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