Compass Pointe Golf Club - South/West Course

Paid $79 for a Tee Time in late November, pretty high but that's fair if the course + amenities are great. Starting with the course, we played SW and the course was overall nice but the fairways were cut way too thin in places making it very difficult to hit off. Better off hitting in the rough.

We started the round off with a Frost Delay, despite there not being freezing temps or close to for a week prior. That said, there was no ranger to keep pace of play and of course a slow 4-some held everyone up the entire 18 holes. This is where the lacking comes in play.

No ranger, no cart girl, no water on the course, no bathrooms on the course (one or two portapottys) and no water in the ball/club cleaner attached to the carts. The lack of water was chalked up to potential freezing, well going back to previous reviews they haven't had water during May. Speaking of the cart, it was horrendous and the oldest cart I ever rode in, and I've been golfing since 2004, I've rode in a few relics before. We had to swap our first cart at the turn as the cart was struggling to start (temp was 55) and the next one we received wasn't much better.

They seemed to have excuses across the board. Beyond the fake freezing argument (would love to hear what they said in May) they said they couldn't have a cart girl due to Covid. Really? It's Nov '23. Not one staff member was masked, no social distancing, and they allowed 2 people per cart; Which aren't Covid rules having played during then. They just don't want to pay for amenities.

Played this NE course for the first time on a perfect Thursday afternoon. Great layout, more challenging back 9 with tree lines fairways, small green and tough bunkers. Geeens in very good shape two weeks after aeration. Fairways also in good shape. Some bunkers have significant wet sand at bottom. There is no water available on this course! The carts are diesel and jolting and noisy.

Took my fiance out for her first round of golf. Chose a "Hot Deal" from Golf Now. Cost was appropriate for the time of day. Course conditions were very good. North/East can be very challenging on some holes. Staff was very nice as always.

Good conditions and pleasant layout-enjoyed playing. Odd policy they have is that they will not give your cart until just before your tee time, so if you want to hit practice balls you have to lug your clubs and all your stuff from the parking lot to the range, then lug them back over to the carts. Ridiculous policy, but other than that a fun course.

I’ve been playing this course for over 15 years. It’s the best condition the course has ever been in. Still a few ball marks on the greens but I blame that on the golfers not fulfilling their responsibilities. Starter was super friendly and accommodating.

The course is in excellent condition! Well maintained and always clean. The staff is friendly with one exception. The newest starter is not friendly. This is where your golf experience begins. This gentleman is not friendly and always seems stressed. I have observed him be short with patrons including myself. We had an 8:00 tee time and weren't allowed to put our stuff on the cart until 8:00. We finally teed off at 8:10. A gentleman asked if his 92 year old partner could sit in one of the carts until their time. He was told no! How is this good customer service? I love your course and have been a member for several years. This starter does not have the personality for a starter. I hope you take this feedback serious, I would be surprised if I am the only one concerned. Thanks for providing a platform to give both positive and negative feedback.