Van Cortlandt Park Golf Course

Couldn’t finish 18 holes. Had to call it at 9. Had to wait 20 minutes to tee off at every tee. Seems like the course over books so they can get paid but doesn’t consider the people trying to get a round of golf in

Probably the best kept course of all the NYC courses. Pleasure to play.

Course is great for being in NYC. There is no yardage markers on the course other than the tee boxes. Also the tee boxes were in rough condition. Other than that, I highly recommend playing there and will do it again!

Spanish guy in the pro shop with Glasses is the worst. Guy is always in a bad mood and always gives us attitude. Whatever happened to customer service? The course was in great shape, but he just made it a bad exprience. Would not recommend this course to anyone until that guy is GONE.

There was a guy in the por shop I think was named Joe. It's the guy with the bad attitude who where's galsses. He usually works later in the day.

This guy always has thw worst attitude, and is always sleeping when we come up.

To be honest, it came to a point where I was thinking about just leaving when I see him there because everyone without fail, when we come to the window, he gives us the worst customer service.

It's never, "how can I help you," Instead it's always, "what do you need?"

I hope Van Cortland sees this andneithednretrainsnhimnor moves him to where he doesn't need to interact with paying customers.

Everyone someone suggests Van Cortlandt, I always oppose it because I don't want to run into that guy.

Would have given them 5 stars had it not been for that guy.

That said, the rangers at Van Cortlandt are very nice and courteous, especially the Asian ranger. That guy always stops and says hello, and if it's slow, always apologizes for the pace, and actually try and speed things up. All the rangers are pretty much like that except for this one ranger who always has a dog with him. That guy drives around the course and gives everyone a hard time, whether it's warranted or not.

Please speak to both people and tell them to relax, retrain them, or move them to somewhere they don't have interactions with people.

The only reason why they're getting 1 star from me is because the guy in the Pro Shop with the glasses, who's usually there later in the day, is always so rude. I honestly think he shouldn't be working in a place where he has to have interactions with people.I'm not sure but I think I heard some call him Joe.

I come to the course to enjoy myself and have a good time I go to check in, he's always on the other side in the desk sleeping. When I knock on the window, the guy give you the a stare of death, like I had NO business waking him up to get checked in.

Not one time did he ever say, "may I help you." Evwrytime without fail, he would say, "what do you need?"

Unfortunately, I live in Manhattan so this is the only course accessible to me, so I have to deal with the guy, but I hope management sees this and please put him through training or move him elsewhere.

It's come to the point, where I call the course to see if he picks the phone up, before I head up there. (I know it's him because he's the only monotone voiced guy there that doesn't sound like he'd rather be anywhere else other than here.

Please do something about this guy Joe with the Glasses. Either retrain him or move him where he doesn't have to interact with people.