Riviera Cancun Golf & Resorts

I read a review about this course and hopes the reviewer was exaggerating. Unfortunately, not in the least. For $180 USD here what you will get:

-Terrible driving range facility with 20 or so balls that have been used since the 1980's.

- No GPS on the carts which also look like they are about 15 years old.

- No tees in the cart

- No water in the cart

- Bunkers are unplayable

The only plus about this place is that the staff are very friendly. I genuinely feel bad that they have to work at thisplace. This course is worth a out $50 USD.

I’ve played Riviera Cancun a few times over the years. Course is decent and well maintained. Sand traps could use some work. Staff is friendly and helpful. The clubhouse is very nice, large and ornate with shower facilities. The restaurant is nicely appointed as well however food options are basic and not impressive. Driving range is nice however the range balls are VERY old and are literally garbage balls. Price wise it’s steep but most courses in Cancun and area are. Given the lack of play I’ve seen I’d venture to say golf is falling to the wayside due to overly inflated prices. These courses could be a gold mine if priced appropriately. All in all we enjoyed our round and will likely play again.

This is a nice course but probably overly challenging for my playing partner, and to be honest me too. I am a 19 handicap and with the water and wind it was a tough day. My lack of skills should not diminish the day though. Course was challenging and we had fun.

Staff was super friendly, drinks and snacks on the course were included as well lunch afterward. Worth your time if in the area.

We expected a challenging course surrounded by jungle but instead, we got an extremely narrow and unfair layout with no GPS or even a paper course layout. We lost several balls on "good" shots because they were blind and there is trouble everywhere. The course is not very well maintained like a cheap muni in the US, the parking breaks on both of our carts didn't work at all, they let 3 singles and a twosome go out flanked by foursomes and in general, the play was super slow, they are near the Caribbean but you do not see anything except a giant ugly hotel, they charge $10 a pro V1, food and drinks were included but they make it very difficult to actually get the food and drinks on purpose. Basically, I can't say enough bad things about my experience. Playa Mujeres was a MUCH better track and experience.

Caddie stoles! Lost over $1,000 value items. Watch your items. We’re visiting this course for like three times in one week so caddie chats with us and knows about it was our last day in Cancun there. The guy who cleans our clubs holds our bags until our driver arrived so we didn’t have time to double check our items. Caddie stolen our rangefinder and an iron 10. So our whole iron set is useless now. We contacted them but got no response. The front desk just gave us a fake number to contact for the investigation so absolutely there is no investigation.

Follow-up with GolfNow regarding my booking. I dealt with a very nice customer service rep, who kindly took my issue to her Manager and the problem was resolved. They issued me a full credit to be applied to my future GolfNow bookings.

All I wanted at the golf course was to be treated like a normal, decent human being! Unfortunately, the staff at the Riviera Cancun Golf Club were unable to use common sense to deal with a customer. So, again they have lost a customer for life; and one who will tell all his friends about the horrible experience dealing with them.

GolfNow, on the other hand, has secured my business for life by treating me with common sense and the diginty we all deserve.

Thanks very much to GolfNow.

Apparently, I booked our threesome one day early in error. The counter staff didn't care and basically said "to bad, so sad."

Then they wanted to charge us $195.00 each to play when we had booked for $89.00 + taxes, etc..

One would think they would accomodate an obvious error. We paid for the round and they obviously got paid by Golf Now for the round. We just wanted to work something out....squeeze us in or give us credit for a future date if they had no tee times.

So, they just lost a customer for life.

Booked for 4 players course was very wet from earlier rain so cart path only

Course was beautiful bunkers were full of water.

All the beer and snacks / lunch included

Highly recommended

Driving range is a joke and the balls are horrible to prevent people from using them on the course. As the the cheapest balls in the pro shop are noodles for $5 USD a piece so definitely bring your own balls and extra as the course has a lot of hazards. The other disappointment was the sand traps being unplayable. Either completely waterlogged or extremely packed down sand with large rocks all over. Besides that, the course layout is fun and challenging. Difficult and fairly fast greens. Course and restaurant has a strict 4pm close so plan accordingly with your tee time.

Great layout, very challenging, bring lots of balls

Course is wet most of the times, so soft spots, ball will plug, or go nowhere

Greens are excellent

Only issue would be the condition of the bunkers. There was a storm the day before but the sand is more like gravel.

Nothing to get excited about. No signature holes. Drink and food (just popcorn and chips) cart very basic. Only one bathroom on course so don’t drink too much. Crocs all over the place so don’t look for your lost balls.

The course has a great layout, challenging but fair. The wind made it tougher. My one complaint was that quite a few sand traps were "ground under repair."

Excellent option for the player looking to play but doesn't want to drive way out to the other courses. Wait for the HOT Deals to get lower than the clubhouse rate definitely makes a better option

The staff are great..the course & greens were in great shape.. the pace of play was good & food/beverage cart was on point... wortha shot if in area....

This course was by far the least expensive course in the area with the Hot Deal I purchased on Golfnow. The downside was that transportation from my hotel was not included. The quoted taxi rate was $50 USD one way for a 15 min ride. I opted for Uber instead which was only $25 USD round trip with tip included. Course condition was overall good with some bare areas on the fairways that require attention. Bunkers were really not playable although I did play them. Greens were fast & challenging. And there are mosquitoes biting especially in the shaded areas around the tee box. The best part of the experience was the customer service. All the attendants at the golf course were friendly and very helpful!

We played this course two days in a row. My partner quit day 1 by the 11th hole, frustrated at his play while trying find a rhythm. Soooooo much water to hit over, very challenging course. We made it through day 2. Played a little better. Just sucked it up. Heck, we couldn’t make the water get out of our way, right? Challenging but beautiful course. Kept well. Caddies super attentive. Beverage cart team also. Greeted with juice and coffee and pastries. Lunch also provided. Decent selection. Will go back over and over again.