WestRidge Golf Course

If you want any semblance of customer service? Avoid this place with everything you’ve got! Absolutely zero interest in making the experience here worthwhile. To start? The girl behind the counter in the bar had a terrible attitude, constantly sighing out loud, complaining about how “busy“ was, and when I got up to the counter, she simply said ”yes?”

The Pace of play was utterly atrocious. And not one Marshall on the course. It got so bad at one point, on the 13th hole, after using the touch screen on the cart to ask for a players assistant five times, I finally made a phone call to the pro shop. After explaining to them what the situation was, and that the group in front of us had over two holes empty in front of them, response I got was, “yes, we are aware.“ When I asked him what they were going to do about it, they said they had sent several messages to their carts on the touchscreen. I told him that obviously that wasn’t working and that someone needed to come out and do something about it, and I was told that someone would be right out. 45 minutes later, (when we had finished two more holes, mind you,) I called back, to ask why no one had come out. I was told that, “yes we are aware there is a problem, and we will try and send someone out there as soon as possible.“ When I told him that this was the second time that I had called, and that I was told the same thing 45 minutes ago, the person at the desk, “Mark“, told me that “yes, well, we are really busy here in the bar and the clubhouse, so I just don’t know if we’re going to be able to send anyone else out to help you.” I explained to him that, again, the group in front of us was over two holes behind now, and that we had anywhere from 2 to 3 groups on every Teebox waiting because of them I explained to him that, again, the group in front of us was over two holes behind now, and that we had anywhere from 2 to 3 groups on every Teebox waiting because of them, and that, while I appreciated the fact that they had lots of customers in the bar in the pro shop, that there were numerous people out on the golf course, who had paid between 50 and $75 a piece to play, that were in desperate need of some support out on the course. I then asked him bluntly, “are you going to send someone out to help us or not?“ Mark told me that he was new there and really didn’t think you could make that kind of a decision. So I simply hung up the phone and finish the round.

In short, no one ever came. I went into the clubhouse once I finished my round, and asked to speak to someone in charge. Are young redheaded man came to the desk and said, “yes?“. I then explained to him exactly what we had gone through on the back nine: particularly in that it has taken us close to three hours to play the back nine, simply because the pro shop would not send someone out to help us. He simply have the same response over and over again… “Yes“, “uh huh”, “yes.” I finally said to him that we felt left out to dry on the golf course, and that it didn’t appear as though he or anyone else at the course really cared. His response? “Well, I really don’t know what to tell you.” So I asked him, “so, that’s it?” His answer? “Yes sir.“ I told him that I was going to be writing this review about his course after work, and he simply looked at me and said “OK.“ No apology. No exclamation. Nothing.

As I said, go to this place at your own risk.

Always a good time me and my have when we play there.

Our group generally stopped going to WestRidge due to the terrible pace of play issues and the last time we were there, many greens were awful, to the point of having areas that were marked off. So we hadn't been in more than 6 months. Today we thought we'd see what had changed. The answer is NOTHING regarding the pace of play. No marshal. Nobody doing anything to try to enforce speedy play. Sure the carts might flash a warning that the group is behind but nobody pays attention to that. After 4 hours with likely another hour+ to go, that was enough for me. Again, this will be on my DO NOT PLAY/DO NOT RECOMMEND list.

The greens are in terrible shape. This happened last year. It took several months until they were playable again. The lay out is excellent. The rest of the course was in good shape.

Will be back, but not for a few months.

I wouldn't recommend until the greens are back.

Loved this course. Greens roll very true and you can be aggressive since they are a little on the slower side. Extra Par 5's and Par 3's give Eagle chances and exciting Ace opportunities. I live nearby but if I did not I would still drive 30 miles to play this course. Always a good time and also a great practice facility. Hit em straight!!

For this time of the year this course is pretty nice. The greens are in good shape and the hole positioning is challenging.

Overall I really like this course.

The course was a bit in rough shape, which was kind of expected for this time of year here in Texas. The greens were actually the biggest issue, but what can one complain about, for the price and time of year. Westridge however is a great course to play otherwise.

You have a beautiful course. But slow play is ruining the golfing experience and nothing is being done about it. Could only finish 14 holes in 4 and a half hours. Do something.

I have played this course for years. Greens are actually as good as I have ever seen. Especially for the dead of winter. VERY FAST! Pin placements could have been a little more forgiving due to the speed.

Enjoyed our round.

Never a fast round at Westridge. Charged $35 when the Golf now rate was $29. Didn’t catch the mistake until later and by the time we started our round we should of been charged $22.

Unfriendly staff, terrible pace(5:39),lack of karts, wait 25 min for a kart,no marshals around.

I play around 120 rounds per year and have never left a bad review. I get asked all the time about good places to play. This one is off the list. Had a Teetime via GolfNow on November 12th for a 4-some. Unfortunately only 2 of us showed up. I informed the staff at check-in and was told everything is fine. End of November I get charged for the missing 2. I understand that is a policy but things happen. I will never play this course again as I have never had such an experience and the staff simply referred to "higher ups" when I tried to rectify this issue. Very disappointing experience with this "management decision". Stay clear of this course when booking on GolfNow and you happen to lose someone in your foursome. In this case, I paid over $200 for my round. Simply ridiculous.

We had an excellent time. It was very easy to use the Golf Now app and prepay for the round of golf online. The staff was friendly and the weather was super for a late November day. The pace of play wad slow, but this was expected for a holiday weekend.

Course was in good shape and the layout was good. My only issues were with the greens due to people not fixing their ballmarks. This is typical in a public course where people are not invested. I will play this course again. I live 5 minutes away and enjoyed the round.

My favorite place around the Allen/Mckinney are. Pace of play has just gotten out of control. 6 hour round on a Friday morning... no marshal presence...