Ship Sticks aims to alleviate the hassles of flying with golf clubs

The airlines have only themselves to blame for the competition from Ship Sticks.

It was a lost set of golf clubs on a dream trip that convinced Nick Coleman to launch his golf-club luggage service in 2011.

An airline had lost the clubs of one of Coleman's friends on a buddies trip to the Monterey Peninsula to play Pebble Beach Golf Links and Cypress Point Club. The friend didn't want to experience golf heaven with rentals, so he bought a new set. That was the last straw for Coleman.

"There had to be a more reliable and secure way to avoid the hassles of the airport," said Coleman, the founder and CEO of Ship Sticks.

Ship Sticks, based in Florida, has experienced triple-digit growth every year since its inception and recently began shipping skis as well.

"People are always looking to the alternative ways to avoid the hassles of traveling with clubs and skis," Coleman said. "If it is low cost, people are willing to try it."

I recently gave Ship Sticks a test run, shipping my clubs while moving from Michigan to California. A UPS driver showed up at my house, attached a printed label to the hard plastic at the bottom of my travel bag and hauled it away. Four days later, it was delivered to my new front porch. No hauling it through the airport. No waiting at the baggage claim carousel. No stuffing it in the rental car. Ultimately, no problems.

Most golfers tend to ship their clubs (and/or golf luggage) directly to the resort or course they're playing first on their trip. Shipping can cost as little as $39-$59 depending on the distance to the destination and the time frame needed for arrival.

Ship Sticks mainly uses FedEx and UPS to transport its packages. Coleman said Ship Stick's tracking system promotes a higher on-time delivery rate than either service -- roughly 98.8 percent for FedEx/UPS compared to 99.7 percent for Ship Sticks.

"If (the golf bags) miss a scan (along the way), we have the contacts to get it upgraded on time," he said.

For the bags that don't arrive according to schedule, Ship Sticks offers $200 consequential insurance that allows golfers to rent clubs, shoes and buy balls and a glove. Anybody who has ever haggled with an airline trying to get reimbursed for lost or delayed clubs will appreciate the policy even more.

Ship Sticks also includes $1,000 in insurance for any lost bag, which does happen occasionally. When another luggage company lost his bag during a move, Brandon Tucker, managing editor of courses and travel at, was only reimbursed $1,000 -- despite losing more valuable clothing.

Coleman said Ship Sticks has a high customer-retention rate because it works hard on customer service.

"We have been successful at establishing Ship Sticks as a big brand," he said. "We want our customer to understand where their clubs are through the whole journey. We don't want any angst through the whole process. The less the customer has to touch their bag and think about it, the better that process will be."

For more information, see

Jason Scott Deegan has reviewed more than 1,000 courses and golf destinations for some of the industry's biggest publications. His work has been honored by the Golf Writer's Association of America and the Michigan Press Association. Follow him on Instagram at @jasondeegangolfadvisor and Twitter at @WorldGolfer.
Default User Avatar
Commented on

Have used them 3 times, and they failed twice. Once no pick-up, once no delivery. They hit your credit card as soon as you place your order, but then want 7 - 10 days to reimburse. Never again.

Default User Avatar
Commented on

Terrible experience using ShipSticks. Myself and 5 friends decided to ship our clubs from Boston to Mesquite Nevada on our annual 7 day golf trip, big mistake. The driver in my bag had the head snapped off, one set of clubs in another bag had 3 bent steel shafts including his putter and his 5 iron was in two pieces, worst of all one set never made it there at all. We Exchanged daily phone calls and emails with a customer rep named Ryan but got nothing but a constant run around and no satisfaction at all. They told us my friend could spend $200 and he would be reimbursed, hardly adequate to pay for 6 days of rental clubs and buy a pair of shoes plus balls. They never took any responsibility and just passed the blame on to UPS who obviously did not treat our clubs kindly but Ship Sticks is the company we trusted to get our clubs to our vacation site on time and intact, epic fail. Would strongly suggest to never use this poorly run company.

Default User Avatar
Commented on

Similar experience recently with both Ship Sticks and Fed Ex. Will use another company next trip!

Related Links
It's a golfer's nightmare: arriving at the baggage claim and your clubs never come out. Jason Scott Deegan has details on what you're entitled to from the airlines.
5 Min Read
For golfers living in warm climates, autumn is a chance to play golf more comfortably, without sweating through your shorts after the first three holes. Here are a few of the very best fall golf spots.
2 Min Read
Jason Scott Deegan offers 10 tips for first-timers looking to make their Irish golf vacation a success.
4 Min Read
You're on vacation in Maui, so obviously you are going to tee it up. But there is more to this Hawaiian island paradise than fantastic golf courses. Bill Bowman helps guide you through a typical day on Maui, combining golf with a myriad of other activities that this island paradise has to offer.
3 Min Read
More from the author
3 Min Read
November 30, 2021
The Jamaica Invitational "Annie's Revenge", one of the Caribbean's best pro-ams, introduces the fun and the sun of Rose Hall near Montego Bay.
4 Min Read
November 23, 2021
We scoured the web of golf and found holiday savings up to 50% off.
4 Min Read
November 22, 2021
Anyone can play Tom Fazio's Wynn Golf Club, which sits in the heart of the Las Vegas strip.
7 Min Read
November 11, 2021
More than 115 golf resorts can be booked using your Bonvoy rewards. We break down where you can go and our favorite properties to use your points.
5 Min Read
November 3, 2021
Black Mesa's comeback strengthens Albuquerque and Sante Fe's position as a World Top 100 Golf Destination.
5 Min Read
November 3, 2021
Playing golf at night is a fun experience everyone should try.
6 Min Read
November 20, 2021
Help the golfer in your life shoot lower scores, look and feel better than ever this holiday season with these eight golf gifts.
5 Min Read
November 2, 2021
Some U.S. cities have frighteningly few public-access courses for its residents. If you like variety, you may not want to live in these metros.
12 Min Read
November 18, 2021
Golfers can choose from a wide variety of portable launch monitor price points and user experiences. Here is what's new and the best ones to consider to improve your golf.
1 Min Read
November 5, 2021
Some things 125 years old are new again.
Load More
Now Reading
Ship Sticks aims to alleviate the hassles of flying with golf clubs