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Payment was made twice
I visited this course to play for the first time after signing up for Golf Now. The course staff said "Due at course" meant payment had to be made directly at the course, so I paid $56 in cash, adding the club rental fee. However, a few days later, I confirmed that the amount equivalent to $41 was once again paid through the registered card at Golf Now. How do I get a refund of the $41 paid twice? Please notify me as soon as possible via my registered email address.
Good course for starters
My son is a teenager and starting to play golf. This course is great for him to learn on. Pace slow and the staff was very patient and friendly.
Unfriendly
The pace was ridiculously slow. The group ahead was taking multiple tee shots because they couldn’t hit. There should be someone who occasionally drives around to get people to move along. The biggest issue was the girl in the pro shop. She had a terrible attitude. I mean really unfriendly. No eye contact when I was talking. i asked about youth on course and she said not on Sat. I said ok my son is a junior and we usually get a junior rate. She said no jr rate and stared at the screen even when I said we get it everrytime. I didn’t make a big deal about it since she is young but she needs to do much better.
We apologize for the slow play and your experience at the pro shop; we strive for promptness and exceptional customer service. Thank you for bringing this to our attention, and we will use this feedback to improve.
Budget golf, but not value for money
It's clear people don't care about this course. I played the Blue 9 and every green has at least 6 significant ball marks. There is no starter and no ranger, which led me to pay behind a sixsome that had no concept of efficient play.
There are also noisy high tension power lines going through the course that can impact fairest bound tee shots. It was unnerving.
If you are looking for a short course that you can hack around on, it's not a bad option, but it's the Spirit Airlines of courses. You won't find many single digit handicaps on the course either.
I won't be returning to this course.
We apologize for the conditions you described and the experience you had; your feedback is invaluable for our improvement efforts. Thank you for taking the time to share your thoughts.
We are thrilled to hear that our course provides a great learning environment for your son and that our staff contributed positively to his experience. Thank you for sharing this with us!