Salado Del Rio at Fort Sam Houston Golf Course

Round was good but the pro shop employee was very rude and not helpful at all.

Golf course is in horrendous condition right now. Worst I've ever seen. Crab grass and bald spots all over the greens. I get it, it's winter time...but it's also Texas. Go to Randolph AFB instead. Cheaper and way nicer. Won't be back here for a good while.

The clubhouse manager switched us to LaLoma course. No problem to us. He also asked us if either of us were Veterans; when we were not, he wanted to do a background check - not mentioned on Golf Now. Since he found our that we were visiting travelers he just asked us not to play these courses again that week.. Interesting!!

Without doubt, the rudest staff I ever experienced in my 50+ years of playing golf.

Upon walking into the clubhouse without a mask, I was curtly directed to leave until I put on a mask. I’m fine with staff enforcing protocol; but, after going back out to my car to get a mask and returning to the pro shop, the same staff person was checking-in a “regular” who was NOT wearing a mask.

Next, the staff person would not check me in until I gave him my GolfNow reservation number. He said the pro shop did not have my name, and I needed to provide the number. No reservation number, no round of golf. Double standards and offensive attitudes in the pro shop appear to be par for the course at the Ft. Sam Houston golf course.

I arrived early for my round so I hit a small bucket of balls and practiced in the short game area. About an hour before my tee time, I asked a course marshal if I could tee-off early. He said that since no one is on the #1 tee box, to go ahead. As I was about to address the ball, someone from the pro shop came racing down in a golf cart to tell me that because I made a reservation using GolfNow, I could NOT tee-off early and had to wait for the other GolfNow players at the designated time. So, I returned to the short game area.

About 45 minutes later, the pro shop sent the original marshal down to tell me that I could proceed to the #1 tee: by myself, and placed just behind a foursome.

I’ve played a lot of golf in my 50+ years at some great venues. Hand-in-hand with those extraordinary venues is usually extraordinary customer service. The rude and discourteous behavior by at least two people on this staff is beyond the pale. Certainly, the leadership at Ft. Sam Houston cannot be aware of this attitude at the golf facility since it reflects an utter disregard for the necessary, appropriate and proper military decorum.

This is a fun course with interesting holes. Course is in pretty good shape. Some greens could use a little work. Overall is a good course for the price.

The only problem was they had no record of the booking time and reservation time but the course staff made sure we got off to play.. This was my first time to book a time and want sure why they had no record of confirmation number.

Salado Del Rio was in really good shape. The greens were smooth and very quick. There were some issues with my Golfnow reservation. The guy working in the pro shop fixed it for me. I wasn't aware that I had to bring in a copy of the email and a picture of it on my phone wasn't good enough. Thanks again to the employee. A marshal roaming the course would be helpful to keep people moving.

Great course. Love the challenge. Few water leaks should be fixed and some cleanup would make it even better.

So did catch flak for not calling directly. Seems only one guy checks emails for tee off reservations and he was out a few days...single point of failure... clerk tried to say it was my fault/problem.

The course was in pretty good condition, however having a course marshall to ensure pace of play would be good. Front 9 took almost 3hrs, asked to play through on next par 3, they ignored the request.