Palatine Hills Golf Course

Walked 18 on a beautiful Saturday afternoon. Course has tight fairways. The rough was forgiving but could probably cause issues if they grow it out. Loved the greens. Rolled nicely.

There’s been a lot of rain over the past few weeks but the course has absorbed it well. Fairways and greens are in fine condition, course layout has always been super, and the COVID-19 protection measures are sensible and effective.

Due to yesterday rain it was a little wet some spots. Overall very good condition. Want to come back and play when it is not wet.

Course was not in good shape at all. Hard to find grass in the fairways. Was better to be in the rough

Nice course. Nice rolling hills for a Chicago area course. Greens were in great shape. We played 18 in three and a half hours on Friday at 11:30 am.

The only drawback is the last three of the last four holes are in a flood plane and are very wet to unplayable if there has been significant rain.

Fortunately, it had been dry for several days prior to our round so we had no problems on the finishing holes.

Everything else about the course is well worth the money.

Course was in good shape. Greens were true. However. as humid as it was, there was not a cart girl to be seen.

Challenging, well placed hazards. Fairways are just tight enough. Great turf. A few wet areas and cart path only on one hole. Overall fun,challenging, well maintained course. Will play there again

Very friendly staff and fast pace of play. I will be back out there soon!

Course was very wet & cart path only so we walked 18.. Hilly so be prepared.

Very nice course with some wide driver landings and some narrow.

Good greens.

Slow play on a Sunday afternoon.

Driving range is good.

Only comment is the setup of the pro shop. It's far from the parking lot, driving range and 1st hole.

Even after many rainy days, the course played well - no flooding as in the past. Rough was long because too wet to mow, Was easy to change to later tee time to avoid coming rain, which was much appreciated.

The course is a nice course don’t get me wrong! Mid summer it’ll probably be closer to being worth what they charge. But for what they do charge I could list 17 other courses around the Chicagoland area that would be more worth the price.

My review is mainly about how their staff handled everything. I was deciding between two courses to play today and chose Palatine Hills because I have never played it before. I check GolfAdvisor as well as many other sites before I visit a course to make sure the courses I pay for will be worth it. Everything checked out so I bought a tee time for two and then drove 50 minutes to play there.

4 of the holes on the back 9 were unplayable. Due to the holes being closed they had everyone replay the front or replay the few holes you could play on the back. Which is cool and all until you realize how congested the course can get. We ended up getting stuck behind a slower 2somes and then a 4some. I’m a younger guy who hasn’t been playing golf for very long yet I still understand the rule of letting people play thru. I wish more golfers did. My partner decided he didn’t want to sit around and wait every hole so we called it quits after 9.

This was the first course I’ve ever played that had a problem with giving out a rain check. All I asked for was to be able to come back and play the back 9 once it was fixed. They said it was impossible since I booked thru GolfNow which at first makes sense but doesn’t for long once you start to think about it. What GolfNow does is they purchase Tee Times from courses and then basically resells them to us(simple explanation).

The staff in the Pro Shop tried to make it seem like GolfNow gets everything I spent on the Tee Time so only GolfNow can give me the rain check. Again I have been down this road before at other golf courses and it’s always been handled much better. Even down to the fact that every other course I’ve played that’s above average has done their customers the honor of contacting GolfNow to let them know there is problems with the course. GolfNow can list if it’s Cart Path only, Aerated Greens etc etc.

The job of any staff is to make the experience easier and more enjoyable for their customers. Not to have the customer leave feeling like they aren’t worth the money they spent or that they need to do all the work. I called GolfNow to get it figured out and after being on hold and waiting for a call back for almost a hour I was finally helped. The GolfNow customer representatives are incredible! They handled it all for me. If I was in charge at Palatine Hills today I would have grabbed my business card, wrote “9 hole replay” on it, signed it, shook the customers hand, apologized and told the customer to come back whenever they’d like. The last thing a golf course needs is bad reviews! .

I had high hopes but after a total of nearly two hours of driving for just 9 holes I wish they’d do something to fix the feelings I’m stuck with about their Club. I usually play with a handful of buddies and unless something changes Palatine Hills will be off our list.

On a more positive note there was an older gentleman who was the ranger that day I believe and he was super nice! I wish I would have asked him for his name so I could leave him a good review.

Really enjoyed my first time here. Course was in great shape. Greens were very fast and I enjoyed that immensely. Tough pin positions but I think they are all on this course. Look forward to playing it again after seeing it one time.