Bristow Manor Golf Club

My friend and I had a tee time at 12:50 PM. The course was not very busy, but because I booked a Hot Deal, two additional players were assigned to our tee time. Even after our scheduled tee time had passed, the pro shop staff refused to give us the golf cart key because one of the other players was late. We were forced to wait until the last player arrived.

I understand that I booked a Hot Deal, but I still made a reservation for a specific time. I believe the course should respect that reservation unless there is a reasonable explanation for a delay. If another player arrives late, that should be handled by the course without inconveniencing players who arrived on time. There was no good reason to make us wait and waste our time.

The poor management continued on the course. One player behind us waited for a couple of holes before eventually playing through us. Another player also played through us, and then yet another player continued following closely behind. This created unnecessary pressure and made the round uncomfortable. I also felt bad for the other players who were caught up in this situation.

Overall, the pace of play and course management were very disappointing. The staff should manage tee times and late arrivals more effectively, and the course should have a better system for handling slow play and allowing players to play through when appropriate.

I expect better customer service and more professional course management, regardless of whether a customer books a regular tee time or a Hot Deal. I hope the management takes this feedback seriously and makes improvements to provide a better experience for all golfers.

Played another course the day before.

They required carts to be in at 630 and sunset was at 645.

We did a 4 person scramble and were playing really fast. Despite having some slow players in front of us.

Out tee time was 2:50 so it would have been close but we were playing scramble.

On 16 the ranger came by and said we had to come back in.

There was still plenty of daylight (sunset was 30plus minutes away) and we had 2 holes left as a 4 person scramble to finish.

They were more interested in leaving on time then allow their paying customers to finish the course they spent their money on.

Terrible Service

Sunday am, no starter to be found, no Marshall on course, par 5 had 4 sums.. waited 2-5 min for every shot. 3 hours to play 9 holes. Waited on every tee box. I understand its the weekend. Definitely not worth the money.

I’ve been playing golf in this area for years, including surrounding courses like Stonewall, Prince William, and Bull Run, so I have a pretty good understanding of what the local courses have to offer.

As far as the course itself goes, it’s average to solid. It offers a decent challenge, especially with the front and back nine having two very different personalities. The greens are fairly slick, and the fairways are generally in decent condition. Overall, it’s not a bad course, but it’s not one that particularly stands out either.

Where this course consistently falls short, however, is customer service. The experience in the clubhouse and pro shop has been disappointing, and unfortunately, this isn’t something new. It’s been an ongoing issue in last couple years. Judging by the number of reviews expressing similar frustrations online and in person, I’m clearly not the only one who feels this way.

I’m not sure what’s happening behind the scenes with the clubhouse or its management, but if anyone in a leadership position is reading this, I genuinely hope you’ll take the feedback seriously. Your clubhouse and pro shop staff are the first impression and the face of your golf course. No matter how good the course conditions are, poor customer service can completely overshadow the experience.

There are plenty of good golf courses in this area competing for golfers’ time and money. A welcoming atmosphere, professionalism, and simply treating customers with respect should be the bare minimum.

I want to see this course do better, but until the customer service improves, it’s difficult to recommend it over some of the surrounding options.

All I can do is sing the praises of the course fun lay out some tricky blind shots and hidden hazards so it can get a little confusing at times but absolutely loved the course can’t wait to make it back out.

Lots of hidden from view water on most holes. Needs a second play to score

Course is great and has great potential; but staff is horrible and so are their policies

Fairways and greens were in really good shape. There were quite a few bare spots/dirt around a number of greens. Some of the tee boxes also needed some TLC. A bit pricey. With that said, I enjoy the course when I play there. Some of the holes are really challenging. I have a love/hate relationship with 7 and 18 in particular. It was a great time playing with friends and I had one of my best rounds in a long time.

What a dog track this place is. Nice layout but the course was in terrible shape when I played it; tees were mud or covered with crabgrass; greens were just aerated and terrible (they still charged the full $75); starter and pro shop guys were rude; pave of play was excruciating, 5+ hours and never a marshal in site. Truly awful. Steer clear.

I've played Bristow Manor 3 times this year and generally have a decent enough experience there. The course is in good shape, the zoysia fairways are in great shape and the ball sits up nicely. The greens roll true with the only exception being my visit on 9/17 where they were punched 3 days prior. The practice green was punched the week prior and was already fully healed. Tee boxes leave a little to be desired. Some are full of crabgrass and on others (9 specifically) it's hard to find a level spot to tee up.

Where the course can greatly improve on is with customer service. I've had times where I've booked on Golf Now and the time that is on my receipt for the starter after checking in is 10-20 minutes later than when I initially booked. Not a huge deal but annoying when in a rush. The old man working as starter could not be on more of a power trip. Even after showing him your receipt, you can't take your cart to the parking lot to load up your clubs, you have to haul them up yourselves. Also, in my most recent round, I arrived 30 minutes prior to my tee time and not a single person teed off before me on the first hole. My entire foursome was ready 10 minutes prior and he still wouldn't give us our cart keys until the minute it was our scheduled tee time. Maybe because we booked through GolfNow and got a cheaper rate than they charge and they treat you like 2nd class citizens or he just likes to inconvenience people. Either way, it starts the round off on a bad note.

I have played this course a few time. The course was not in the best of shapes. Tee boxes, rough were in really bad shape. Most of the fairways and greens were OK.

Rough was very uneven.