Frog Hollow Golf Club

Pro shop staff member on day of play very rude for no reason. The other 3 players I was combined with had the same or worse feeling and clearly expressed that this is their last round at Frog Hollow.

The starter was more friendly

I must have played this course quite a few times and can see that customer service is deteriorating. With many other options available this course would be my last choice

Today, the pace of play was slow. The first nine holes were ok with the pace of play. It appears that the younger players would stop & talk before addressing the ball & hitting it. There were no players in front of them preventingvtyrmvftomvhitting the ball. I find this inconsiderate & the irregular pace throws one’s timing off. I one of them kept looking for balls which held up the pace of play. We actually saw him picking up five balls before htying his own ball.

The course was in pretty good shape. The bunkers needed some work but that was understandable considering they said they were having trouble getting sand. The staff was very friendly and nice. Good service.

First of all the staff was extremely rude. The guy at the pro-shop literally threw the key to the cart at us. They other guy handing carts out basically told us we were holding up his tee box wt the first hole because my mate and I were getting our stuff situated. There wasn’t a sole around us or checking in. The parking lot empty. This is the worst I’ve seen there. I probably won’t go back for awhile.

Pace of play was horrible. Ended up leaving after 13 holes

Frog Hollow had some issues a couple years ago, but not anymore. The course is in above average shape and is very playable. The bunkers seem to be the only real issue I noticed this time around. ALL of them look like nothing has been done in well over a month. I guess if you don’t get in one it’s not a problem for you. I missed them all today, but all my playing partners had to either rake up a spot in the bunkers or just take it out of the bunker and not even mess with it.

I like the course and the fact they have kept the prices in check. They have done a great job with the rest of the course, but please spend some time and money on the bunkers. If that happens, 5 stars all the way!!!

The pace today was very good. The course is in good shape.

Bunkers were poorly maintained. Layout is very nice and the greens well maintained.

The course was in great shape, especially the tee boxes which is rare.

Interactions with the pro shop and starter were strange. The gentleman in the pro shop seemed generally annoyed by our presence when we checked. in. I'm not sure if he was having a bad day or what.

We were about half an hour early for our tee time at 9:40 with the intention of getting checked in, hitting the range and warming up on the practice green. I introduced myself to the starter on the way in to let him know we were there. He was sending the other half of our foursome off at 9:10 half an hour before our tee time and seemed annoyed that we didn't want to skip the range and go off with them right then and there.

We did end up rushing our warmup a bit and skipping the practice green. We paired up with a third that was waiting on the tee and hit the off 1 at 9:30. We quickly hit a log jam as the two from our original tee time had not made it very far and appeared to be sitting behind two more twosomes. Throughout the round there was a lot of waiting and a few instances of 3-4 groups on one hole. I'm not sure why none of these twosomes were grouped up together for the sake of pace.

The one bright spot on the staff was the cart girl, she was super friendly and talkative. We saw her several times and never had to wonder when our next refreshments would come.

Course layout is interesting despite winding through residential property. Lots of narrow landing areas with traps woods and OB to deal with. Smooth receptive greens with lots of undulation. Bring your A game to score well.

I arrived at the course and I approached the starter to inform him of my start time of 730AM. After giving him my name I was asked if I was by myself, to which I replied yes. The starter asked me if I wanted to go by myself since the other 730 group were waiting for another person. I said yes and he TOLD me to take any cart, never said that I need to check in since he had a tablet in his hand and I assumed that he can check me in on it. In hind site always check in. About the fourth hole DOUG came running in his cart screaming at me that I stole a key from another cart and proceeded to scream at me although I was trying to explain to him what that started had told me to do. I never got in his face and actually I did not understand why he was infuriated about a key. Nevertheless when DOUG decided to leave he actually told me to go to you know where. Now this is the employee at the golf course speaking to a customer. Did not think that the behaviour came from the TOP, boy was I wrong. After finishing my round i went to speak to the manager about the employee cursing at me. He was very standofish from the beginning as I explained the confrontation and gave the guys name. The manager asked me if I can point the guy out, I was wondering why do I have to point the guy out if I just gave you his name. He is the employee there, Do you not know your employees? Then he proceeded to stated that it is better if all three of us can talk and I said yes, boy was I wrong. The standoffish manager had a conversation with DOUG outiside, and when they came back in it was obvious DOUG had his story. First thing out of the mangers mouth was "If I have somebody in my face I would tell them to go to you know where" to which I responded " You can say anything you want DOUG" and before you know it the manager intervene and the was the end of the conversation with him telling me not to come back. Very short and one sided conversation from management and to find out he was the owner PATRICK. The point here is if I am golfing I do not expect to be cursed at by an employee over a key.

The course offers a challenge regardless of the tees selected. Greens are undulating and in great shape.

The staff are courteous and try to ensure a pleasant

golf experience. Good value for the price.

I would give this course all 5 stars, but I can’t due to the bunkers. I” be played over 20 years and it is looking GOOD. Course conditions were lacking for a few years, but the new owners are trying to bring this place back as it used to be.

Great prices and excellent staff. One of my favorites.