Omni Rancho Las Palmas Resort - South/West

My Mom lives in Indio (I don’t) & always try to get a round in somewhere when I come to visit. I understand the difference between “in season “ & not (conditions, overseeing, HEAT, etc.) and the (large) variation in greens fees associated with that.

Im willing to “pay up” when warranted, but that comes with a certain level of expectation…The staff I encountered were exceptional! (I have a history in service & can tell the difference.) The course however, was not. Inconsistent greens, fairways AND rough made it difficult to know what to expect next. Until you fix the course, cut the greens fees & try to get more traffic that way. There are just too many other courses in the area where I can get my money’s worth. My breakfast sandwich was delicious though.

Very disappointed to arrive at the course only to find out there were only 15 holes open. This should have been posted on TeeOff site when booking. The price was also high for only 15 holes. I do not blame the course as recent flooding destroyed many holes but there should have been a heads up.

Have played here a number of times over the years.. booked online with zero notifications about the course being 15 holes and one of the 9’s (west) looking as if it hasn’t been mowed or taken care of in weeks. Staff is friendly and what a beautiful location but dang guys.. let us play the same 9 twice if you’re going to offer such a lacking second “9” for 99$ bucks a piece and all the options in the area, this feels like a rip off.

No driving range only nets to hit into.

First 9 were playable and enjoyable.

Second 9 is only 6 and first few holes were not maintained at all. Ridiculous high rough just off the “fairway”. Searching for a good ball is annoying and slows play.

Course layabout and conditions were just above average. Staff seemed overwhelmed by their duties.

I have played Rancho Las Palmas many times over the years and find it an enjoyable course.

Unfortunately GolfNow did not mention only 9 holes were available for play and gleefully took my money for a 4-some. The personnel at RLP were very helpful, but could not make any refund since I paid GN.

I would like GN to refund all or part of my booking fee as this does not reflect well on them.

I am reluctant to use GN as a booking service.

Due to storm damage from earlier this year plus overseeding, they only offered 15 holes. Fortunately, the staff was very kind and offered us to play the front nine twice. Worked out fine but the price was too high for a course that only offered 15 holes.

Booked this course on GolfNow paid $99. Course only had 9 holes open so played same 9 twice. We were just 2 players if u booked same time to join $48. Asked pro shop for a small deal as they were only 9 there was no give on the price. The address on GolfNow is not correct nor the one on website so finding the course was very difficult. Would highly not recommend this course there are so many that are way better for the same price. Feel like we got hosed big time

We arrived to be told there was only 9 holes open and we could play them twice.

If we had have known this we would have booked elsewhere.

I was very disappointed that GolfNow took my full payment but did not relay this information.

Don’t let RLP’s cheap GolfNow deals suck you in. Really awful shape, not a real 18 holes and it’s not a country club. Always packed and slow.

Only one nine open other two nines one over seeding the other repairs to cart path

Overhaul the condition for the south course was good no issues

Staff were great

Very disappointed, advertised as 18 holes and it isn’t. You play 18, but a few of them twice. Greens are in terrible shape, rough needs to be mowed.

this course is in very bad good condition and only playing 15 holes, despite this they still charged full fees!

Poor service no starter no poor signage, very poor condition Fairways and greens were awful.

will not play this course agan.

Golf Now should post the fact only playing 15l holes i will think twice before i use golf now again as well.

This place supposedly has 27 holes but 12 of them are closed. So, you get to play FIFTEEN holes on a course that's in awful condition for $100. We were not informed that we would only be playing 15 holes. We only discovered it when we finished the front 9. Also, they were running over 30 minutes behind by 11:30am. The greens are truly a joke. Some cut, some not, some with big patches of sod. I am trying to get a refund.

Staff are very friendly and helpful with the pass of play very good with no delays. Only issue would be with "golf now" who I booked the round through that 3 of the 18 holes were out of service for storm damage repairs and their web site did not provide any advice. Staff were very apologetic although it was not the courses fault, Still was a great day of golf.

Rough shape for this course. Checking in only 15 available to golf , refund on three holes must contact golfnow, staff claimed no ability to help. Take a pass on this course.

We are sorry but they should tell customer that they have only 15 holes to play.

On the second course missing 3 holes the grass was so long that you lose you ball.

Also they cut it but did not pick up the old grass.

I would recommend to advise clients of there poor situation now.

Course only has 15 holes open and west 6 should not really be open yet greens in horrible shape

Played the south 9 twice due damage on the other 9