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Very poor service !!
Booked a tee time on line with Golf now for 10.20 am on Sunday 9th June. On arrival we checked in at reception to be told although we booked online this did not guarantee our slot. Booked many times with golf now and never had an issue with tee time. We waited for at least 30 min before we went off.
When booking it clearly said if course busy 2 balls maybe paired up to a four ball. Not a problem with this at all but it never happened. We watched 3, 2 balls tee off followed by a four ball then another 2 ball, then us.
Really badly organised and cramming as many players in as possible which reasulted in extremely slow play, to the point we took just over 1hr 45 min to play 5 holes!!! We walked off after 5th hole explained situation to reception and was told unfortunately not much can be done about it. We asked for a credit due to the course play being so slow and was refused. So we lost our money £75.00!!
Surely if Godstone golf course can not handle or organise their days golf schedules prehaps they should not advertise on golf now.
Absolutely shocking customer service care and a complete rip off!!!
No changing rooms... facilities are very basic. This is essentially just a simple municipal course. Cheap and cheerful (yet not really even that cheap!). The major off-putting factor was the amount of geese - the course is peppered with goose poo! Not great!
Avoid, terrible condition and not worth the green fee!
Unfortunately not a great experience at Godstone,
- 5 of the 9 greens were frozen rock solid, most courses would have closed them. I’d expect to have some kind of warning on their website. The fairways are very muddy, can’t complain too much for this time of year. The greens have been spiked heavily
- Pace of play was very slow, we teed off exactly on time only to find a 3 ball on the first green ahead of us. The first green is drivable so it felt like the pro shop didn’t do a good job in spacing out the groups. This group ignored us and didn’t let us play through. Very annoying as they duffing the ball 50 yards a time.
- To add insult to injury on the par 3 4th we both teed off, as we walked to the green a greens keeper drove up to the green and gestured that he was going to swap the pin placement, ridiculous! we waved and asked him not to as our shots had been played. He then stared daggers at us as we finished the hole, we get he has a job to do but to change a pin placement after teeing off is unacceptable.
I’ve written to Godstone for a refund and not a peep from them as of yet, I asked for a refund.
At £20 for 9’holes this is not a cheap and cheerful course which it should be. At Northdowns at the same time we could have played 18 holes for £16. Won’t be playing here again unless I get a refund for this round.
Would recommend avoiding this course unless you’re a hacker!
Nice layout
This is a great little course if you are pressed for time and want a quick 9 holes. The course is fairly forgiving off the tee but there are some well placed bunkers and water hazards to catch a stray shot.
Very nice balance of holes and great fun to play.