Wolf Creek Golf Course

On 4/23/23, Me and my fellow golfer (Mr. Barnes) booked at T Time @ WC around 4:15PM. Mr. Barnes showed up as I was on the range chatting with friends. When I entered the reception area, Mr. Barnes and the customer service rep (Denise) was discussing WC pricing. As Mr. Barnes inquired about pricing, Denise was getting more hostile, and angry. I also asked a question regarding WC pricing because on 4/22/23, we played at WC with a T Time around 4:15PM. I was charged $63.57 which I thought was too much according to the time. According to Denise I was charged correctly. On 4/23/23 around 8:00AM, I called WC to speak to the manager regarding the charge. I spoke to a gentleman @ WC regarding the charge. And he stated he would let the manager know. I left my number and as of today, I still haven't heard from the manager of WC.

As she spoke to us, the professionalism was gone. She was the following::

1. Raising her Voice, shouting

2. Verry aggressive posture

3. Threatening to call the police on us

4. Cursed at us, telling us to get our A-- off the property

Need I remind you, this is how you treat customers because we questioned a round of golf??? I never raised my voice at Denise. I believe Mr. Barnes may have raised his voice a little, but that's because she was screaming at him in a condescending manner!! Mr. Barnes booked up a T Time and she said " I don't have to serve you, you can go, GET OUT " On the scale of 1 - 10 regarding professionalism, on 4/23/23, I would say -5. If you can't keep your composure on something that BASIC and SIMPLE, then WC will have problems keeping their customers!!!!

Now, lets discuss their new manager (Dionte). Last year Jan 2022, I purchased a range membership @ WC. The course went through renovations sometime around May. I may be off with the month. My point is this, the course was closed for 3 months!!! Meaning, we payed for membership and couldn't use the course!!! I'm still waiting from WC management to explain to all their members about those 3 months we couldn't access the course or the range???

4/29/23 I (EJ) reserved a tee time to play WC @ 4:15pm est, for two people (EJ, Mr. Barnes). Me and Mr. Barnes arrived there on time to check in. And once again, we experience HORRIBLE customer service from WC customers service rep. Her name is Denise!!! Their was another young lady working with Denise. She was on the phone with a customer. Mr. Barnes and I waited patiently as Denise sat there refusing to assist us while the other rep was on the phone. Another gentleman showed up check in. He was white and Denise IMMEDIATELY asked him "Can I help you sir" Mr. Barnes stated "excuse me, we are here waiting" Denise IMMEDIATELY stated "I'm NOT here to SERVICE you sir"

The gentlemen cutting the teeing grounds did not bother to place the tee markers back after cutting. Some teeing grounds were not cut at all. Other teeing grounds were so bare after a lack of reseeding in the early spring.

Most of the greens complexes were in excellent shape. The green at the Par-3 11th needs serious attention.

The course is in average shape overall:

4/5 Greens

- the new greens are firm and fair. Not brutal and unforgiving like the last. Actually puttable and not too fast. 11 was sanded for some reason and some of them had dead patches which is why this is a 4/5

5/5 Bunkers

- sand is filled in most of them and they looked good

2/5 Fairways

- Fairways we're pretty patchy which I can live with but they were super grown out and furry.

2/5 Teeboxes

- Tee boxes just aren't attractive

Pace was amazing but it was Friday at 11am. I walked and boy it was a tough trek. Course is worth it for $45 but with the fairways and teeboxes in the shape they are that's about the limit.

The caption says it all. This course has seen better days. Marshall told us how the new owner bought the course with the hopes it would go under so he can rip it down and build homes. He hasn’t gotten his wish yet but he doesn’t put money in it. The layout is fun. The layout is a fun one, and the staff is super friendly. Probably won’t play it again due to lack of funds being pumped into it.

This outing was very disappointing. We have played there previously and due to an upcoming tourney we wanted to get a round in ... From the cart condition to the greens (which were beyond bad). We had a chance to play a tourney there the previous Monday but opted not to play, We are SO we didn't play).

Not sure if we will ever return due to our experience.

On 4/23/23, Me and my fellow golfer (Mr. Barnes) booked at T Time @ WC around 4:15PM. Mr. Barnes showed up as I was on the range chatting with friends. When I entered the reception area, Mr. Barnes and the customer service rep (Denise) was discussing WC pricing. As Mr. Barnes inquired about pricing, Denise was getting more hostile, and angry. I also asked a question regarding WC pricing because on 4/22/23, we played at WC with a T Time around 4:15PM. I was charged $63.57 which I thought was too much according to the time. According to Denise I was charged correctly. On 4/23/23 around 8:00AM, I called WC to speak to the manager regarding the charge. I spoke to a gentleman @ WC regarding the charge. And he stated he would let the manager know. I left my number and as of today, I still haven't heard from the manager of WC.

As she spoke to us, the professionalism was gone. She was the following::

1. Raising her Voice, shouting

2. Verry aggressive posture

3. Threatening to call the police on us

4. Cursed at us, telling us to get our A-- off the property

I used to play here on a regular basis many years ago. It was hard to distinguish this as a golf course at this point. Tee boxes were dirt, fairways brown and had patches of cut dead grass. No clean fairways shots at all.

Greens were hard as a rock with little in the way of accurate roll. Golf carts were dirty and busted up.

Ashame as this layout and track is truly one of the best public courses in Atlanta. They need millions of dollars to make this playable again.

This course has really fell off. Weeds everywhere. It used to be such a well maintained course and at a good price. I will not come back.

4/29/23 I (EJ) reserved a tee time to play WC @ 4:15pm est, for two people (EJ, Mr. Barnes). Me and Mr. Barnes arrived there on time to check in. And once again, we experience HORRIBLE customer service from WC customers service rep. Her name is Denise!!! Their was another young lady working with Denise. She was on the phone with a customer. Mr. Barnes and I waited patiently as Denise sat there refusing to assist us while the other rep was on the phone. Another gentleman showed up check in. He was white and Denise IMMEDIATELY asked him "Can I help you sir" Mr. Barnes stated "excuse me, we are here waiting" Denise IMMEDIATELY stated "I'm NOT here to SERVICE you sir"

So we waited for the young lady to finish up with the customer she was assisting over the phone and she assisted us with no problem. The BLAME here is WolfCreek Management!!!To have someone like this around treating customers with no respect is HORRIBLE!!! And WC Management is the BLAME!!! As I walk out to grab a cart, the white gentleman stated "What was that about?" He stated, that was " Very Awkward" I smiled at him and said " Yes it was and it's ashame that WC Management encourage their employees to treat customers like this" The same customers that pay their salary!!! It's VERY OBVIOUS that WC Management will hire ANYBODY with NO customer service skills!!!! Mr. Barnes and I have played this course for MANY YEARS and it's ashame that WC Management would allow this to continue to happen 2 weeks in a row!!! And from my understanding, we are not the only customers to face issues with Denise!!!!!

On 4/23/23, Me and my fellow golfer (Mr. Barnes) booked at T Time @ WC around 4:15PM. Mr. Barnes showed up as I was on the range chatting with friends. When I entered the reception area, Mr. Barnes and the customer service rep (Denise) was discussing WC pricing. As Mr. Barnes inquired about pricing, Denise was getting more hostile, and angry. I also asked a question regarding WC pricing because on 4/22/23, we played at WC with a T Time around 4:15PM. I was charged $63.57 which I thought was too much according to the time. According to Denise I was charged correctly. On 4/23/23 around 8:00AM, I called WC to speak to the manager regarding the charge. I spoke to a gentleman @ WC regarding the charge. And he stated he would let the manager know. I left my number and as of today, I still haven't heard from the manager of WC.

As she spoke to us, the professionalism was gone. She was the following::

1. Raising her Voice, shouting

2. Verry aggressive posture

3. Threatening to call the police on us

4. Cursed at us, telling us to get our A-- off the property

Need I remind you, this is how you treat customers because we questioned a round of golf??? I never raised my voice at Denise. I believe Mr. Barnes may have raised his voice a little, but that's because she was screaming at him in a condescending manner!! Mr. Barnes booked up a T Time and she said " I don't have to serve you, you can go, GET OUT " On the scale of 1 - 10 regarding professionalism, on 4/23/23, I would say -5. If you can't keep your composure on something that BASIC and SIMPLE, then WC will have problems keeping their customers!!!!

Now, lets discuss their new manager (Dionte). Last year Jan 2022, I purchased a range membership @ WC. The course went through renovations sometime around May. I may be off with the month. My point is this, the course was closed for 3 months!!! Meaning, we payed for membership and couldn't use the course!!! I'm still waiting from WC management to explain to all their members about those 3 months we couldn't access the course or the range???

Clubhouse is sub par,not ideal for lounging after a round. The golf carts are old and dirty and need replacing. This course itself, layout is nice but again maintenance lacking especially on and near the greens. Not worth the price.

Unbelievably terrible course

No grass on tee boxes and fairways

Crab grass on ALL of the fringes of the greens

Most greens have 75% grass rest is dirt

Cart paths are ALL crumbling some are just broken cement filled with gravel.

I cannot believe the course is open it should be closed

And I’m being generous

Terrible 😣

I’ve probably played this course 50 times, and it is in the worst shape I have ever experienced. Fairway grass was dead on over 50% of the fairways, and tee boxes were completely dead. Tee boxes were covered in broken tees/trash, ball washers not operational and no sand to repair divots. Not sure I’ll ever return.

Greens and tee boxes were dead. #11 green I landed in sand

Where do I start? First, for $63 I expected excellent course conditions and they were far from it. Fairways were bare in sports, choked with crab grass in others. Tees were dirt, and the greens were hard as rocks. No way to even get a short iron to stick. Second, the pace of play was awful, partly because of the severity of the course layout. Third, the layout is too severe, with little room for error. Also quite a few blind tee shots and hidden hazards. All in all, I was very disappointed, especially since it's a fairly new course.