Sundance Golf Club

The pro shop had signs informing you to checkin inside the restaurant? The 'boy' behind the bar, busy doing something on the computer, tells me he will be with in a moment and then proceeds leave me standing there for 5 minutes. There was now lineup behind me. Considered leaving but I had prepaid. Asked for and paid for a warmup bucket of balls and then was informed that I would have to wait until they finished collecting and washing them. After expressing concerns about not having enough time to warmup before our tee time he tells me not to worry because they were running behind due to a frost delay.

Next I tried to go a get a cart to load up our clubs, only to be informed there were several groups with earlier tee times waiting for their carts first and that I would to just have to wait like everyone else! The person who I spoke to was probably just very frustrated, but it felt like he was implying I was supposed to already have known the situation or that I was knowingly trying to jump the line.

After 15 - 20 minutes the driving range golf balls were put out. They hadn't been cleaned. On the range I heard the person next to me telling their playing partner how the balls were free today because of the frost delay.

After warming up and still waiting for a cart, my wife tells me she had a conversation a group of members with the tee time behind us. Through them we found out there was no starter, no marshalls, no beverage cart and that we were next on the tee.

After running up to the cart storage and grabbing the only cart we could find, we proceeded to the first tee to start our 5 and a half hour round, having to wait on almost every shot throughout the day.

On the drive home we discussed the experience, vowing not to return to this course. Too many other options to choose from, most of which are much closer to home. Thankfully it was a beautiful day and we had two nice people to play with to help make the whole experience better.

While I am sure behind the scenes, there is much more to this story, Sundance I hope you get your **** together!

Pro shop and check-in in disarray. Course and personal not what it used to be.

Course was in very good condition. Fairways and Greens where both well maintained. An open layout. If hitting driver strait, you should find the Fairway. Greens were challenging, a lot of holes on top on a ridge. Enjoyable to play.

My wife and I played a round and had an enjoyable time. Course was in good condition and the staff was very friendly and professional. Will definitely play again. Greens were fast. The only negative was the cart procedure. They disperse one cart at a time, so a little bit of a wait on the weekend. Overall, though would definitely recommend and will play again.

We got there, they had no carts. There was people standing in line, waiting to get a cart so they could start their round. We had to start 20 minutes later than our tee time. Alloted and we weren't able to finish the course.

Limited carts. Unless you have a morning T time you will not get a cart. This is a problem because GOLF NOW SELLS T TIMES WITH A CART. Many people showing up to play requested a refund. that has to be submitted through Golf Now by the pro shop. You get refunded in 5 days. There needs to be a meeting between GN and this club on what they are actually able to provide. The course also offered a reschedule instead of refund.

If you know you dont have carts, or tee time is backed up for a few hours. There should be some sort of communication to your customers. I recommended this course to some friends who traveled 45 mins away to find out that they were delayed 2 hours bc of not enough carts and a frost delay. I get the frost delay but the cart situation has been going on too long. Invest in push carts if you’re carts that you charge ppl online for are never available.

Course needs some brush removal before it gets busy. Their longtime GM has left. .Remains to be seen if improvements to the cart problem will be taken. Affordable merch in the pro shop would be appreciated. I’ve been a member for over ten years. Greens and pin placement make this course very challenging. The staff is great and does all they can to make your experience good. The jury is still out on whether the food service was worth the 2 year wait to open. One exception is the all you can eat fish night. Give Sundance a try and make your own decision to return. I’ve played with many first timers and they seem to like it , if they haven’t had to wait for a cart. Enjoy.