Rio Pinar Golf

Good morning Joseph, Regarding your review, I first wish address the fact you brought up a racial aspect of being a "hispanic man and black man trying to enjoy a round of golf" with some inference that race was part of this situation, it was not...what was part of this situation was this. While you may be a 10 handicap, your partner was not and you are playing off the Black tees which you should not have been based upon your partners level of ability. To point we observed on #10 tee balls being hit directly left of the tee into a neighbors yard and your golf cart getting hit by one of the tee shot when it was parked right beside the tee ...you as a 10 handicap should have recognized that these were not the correct tees for him and while you may wish to hit off those tees, he should have moved up. The second point which gets to your comments about not holding up anyone as you were waiting for the groups in front of you. You being a 2-some we would expect you to keep up to a 4-some, what the issue was to the ranger/staff and groups behind you were your constant taking/making of videos, whether for personal enjoyment or for Social Media posting, doesn't matter, when your on the tee and the group is out of range you hit your shots and move to the next shot, you don't spend time taking/making videos as it is frustrating to players behind you to watch this when you should be out at your ball getting ready to hit the next shot. People have no issues with waiting for you to hit your next shot, but do have issues when shown a complete disregard for the etiquette of the game and common courtesy and respect for other players on the course to keep up with the group in front of you. Golf is a welcoming and inclusive game, what is missing today is the respect for others on the course and a sense of decorum and etiquette that is part of the game. All our staff was doing was speaking on behalf of the players behind you who were watching and waiting for you and your partner to keep up with the groups in front and play ready golf, there was no racial bias, there was no golf ability bias there was simply an expectation of respecting others and the golf course. I fully expect you to not return to Rio Pinar because of how you perceived you were treated and that is unfortunate because, as you can read from other reviews, this is a fine golf course, in very good shape with friendly staff and we do provide a very good experience for the money spent...but we do have expectations of our Members and Guests.

Tom Jackson

General Manager

Rio Pinar Golf